IT Management Program

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IT Management Program

The IT Management program at Cisco Live is designed to cultivate the unique mix of business savvy and technological expertise you need to help your organisation innovate and thrive.

IT Management program features updated content sessions, peer interaction and multiple opportunities to get your strategic questions answered.

Please join us for three days of exclusive IT Management sessions. IT is leading business transformation and is instrumental in delivering value to organisations. The IT Management Program will allow you to learn from both Cisco’s own IT department and external experts how you can unify business and technology architectures while providing value, growth, and productivity. We will focus on personal, technology and business leadership. You will leave with a better understanding on how to be a more effective leader, how to prepare for the next wave of technological advances and how to be an effective partner in your organisation.

Register early to reserve your seat as we have limited space.

Who Should Attend

Cisco Live’s IT Management program is designed to help people with a foot in both the IT and business worlds. It offers a unique mix of business and technical sessions in an interactive forum that can help you find answers to the biggest questions facing today’s IT leaders. The program is suited for:

  • IT Managers
  • IT Directors
  • Vice Presidents of IT
  • Project managers
  • IT architects
  • Middle to senior level IT leaders


The IT Management program format encourages more discussion, more interaction, and more collaboration. It draws on the expertise of a community of IT managers and directors, technical architects, and Cisco and partner experts to explore the “business of IT” and unifying business and technology architectures while providing value, growth, and productivity. It also helps attendees build their professional networks by facilitating connections among industry peers who share interests and responsibilities.

Your Host:

Lance Perry, Vice President, Customer Strategy and Success, Cisco IT

Lance Perry leads Cisco’s IT Customer Strategy and Success (CS&S) organization in creating trusted partnerships with Cisco customers worldwide by sharing IT architecture, system, and application best practices. Under Perry’s direction, IT CS&S collaborates with development groups inside Cisco in driving innovation and integration of product and systems that enhance customer success. The organization also includes the IT Acquisitions Integration team, which integrates the IT of acquired companies into Cisco.

Perry joined Cisco in 1995 and has extensive experience in the global delivery of technology resources and services while building strong alignment between IT and the business. As a trusted advisor for infrastructure, executive liaison to multiple business units, and the IT representative on cross-functional Cisco business councils, Perry shapes IT policy and process and serves as a member of the IT senior leadership team at Cisco.

Below is the example of Cisco Live Milan 2014 Agenda. The details for Cisco Live 2015 will be published in September.

Tuesday, January 28, 2014
09:30 – 10:45 Cisco Live Keynote Rob Lloyd, President, Cisco
11:15 – 12:15 The Future State of IT: The Cisco Perspective Lance Perry, VP Customer Strategy & Success, Cisco
12:15 – 13:30 IT Management lunch
13:30 – 14:45 Leading in a Dynamic Environment: Panel Discussion Led by Lance Perry, VP Customer Strategy & Success, Cisco; Ana Lledo, BT; Mark Gelsomini, Dundee Precious Metals; Tony Harrison, Senior Director, IT, Cisco; Gianluigi Castelli, SVP, CIO
15:00 – 15:45 IT Services Transformation: The Cisco Experience Marisa Chancellor, Senior Manager, Cisco
16:00 – 17:15 Embracing Software Defined Networking and Going Beyond John Manville, SVP, Global Infrastructure Services, Cisco and Soni Jiandani, Insieme Networks
17:30 – 18:30 The Value Paradigm of Big Data Kin-Ching Wu, VP, IT, Cisco
18:30 – 19:30 World of Solutions Reception
Wednesday, January 29, 2014
09:00 – 10:00 Barriers to Cloud Adoption: Impact on EMEAR Jamie Lerner, SVP/GM, Cloud and Systems Management Technology Group, Cisco
10:15 – 11:15 Architecting Business Flexibilty Kin-Ching Wu, VP, IT, Cisco
11:30 – 12:30 The New Security Model Chris Young, SVP, Security Business Group, Cisco
12:30 – 13:00 Emerging Trends in the Data Center David Yen, SVP, Data Center & John Manville, SVP, Global Infrastructure Services, Cisco; Lance Perry, VP Customer Strategy & Success, Cisco
13:00 – 14:00 IT Management lunch
14:00 – 15:00 Technology Directions: Enterprise Architecture Sujai Hejala, VP, Enterprise Architecture
15:15 – 16:30 Security and Infrastructure: How Do They Work Together? John Manville, SVP, Global Infrastructure Services, Cisco & Steve Martino, VP, Security, Cisco
16:45 – 17:30 Bridging the Business to IT Architecture Gap Gustav Toppenberg, Senior Manager, IT, Cisco
Thursday, January 30, 2014
09:00 – 10:00 Initial Steps to Building Your Catalog: Working Session Paul Dench, IT Architect, Cisco
09:00 – 10:00 Architecture Roundtable Gustav Toppenberg, Senior Manager, IT, Cisco
10:15 – 11:15 Clearing the Fog: Enabling the Business Value of Cloud Eric Marin, CTO, Enterprise Networking, EMEAR, Cisco
11:30 – 12:30 IoE and Mobility: Security and Productivity on Any Device Brett Belding, Senior Manager, Mobility Services, Cisco
11:30 – 12:30 Implementing BYOD Donald Gunn, IT Manager, Cisco
12:30 – 13:30 IT Management lunch
13:30 – 14:30 Next Generation Collaboration Tools Bram Van Spaendonk, Senior Manager, IT, Cisco
14:45 – 15:45 Change Management: Creating Passion Robert Roffey, Director, IS, Cisco
16:00 – 16:30 Building Your Leadership Brand Lance Perry, VP Customer Strategy & Success, Cisco
16:45 – 18:15 Closing Keynote
18:30 – 23:00 Customer Appreciation Event

Benefits of Attending

Information: it’s the essential commodity in helping you build and sustain a competitive advantage. The IT Management program at Cisco Live delivers the kind of information you need in a variety of ways. At Cisco Live, you can:

  • Attend exclusive IT Management sessions presented by Cisco and industry executives.
  • Access to the Cisco Powered Cloud Day Program
  • Access to Cisco Live Keynotes
  • Learn how Cisco prioritises its own IT objectives.
  • Understand how to use cutting-edge technology to support your business objectives.
  • Hear about Cisco’s strategic vision for the next 12 to 18 months.
  • Join a year-round community of IT leaders and Learn Online.
  • Network with peers from around the world who share your interests.
  • Speak directly with key executives at Cisco.
  • Develop personal leadership skills to take back to your organisation.

Cisco Live Milan 2014 Event Highlights