With Cisco Collaboration, you can connect with your coworkers, customers, or partners anytime, anywhere. Gain further insight into how Cisco is uniquely positioned to deliver a seamless collaboration experience to any room, desk, or pocket with a robust portfolio of solutions (Unified Communications, Conferencing, and Customer Care) that help people work better together. By making collaboration simple, we empower teams to be more agile than ever before.


Solution Products Covered Description
Mobile Experience Small Mobile Devices
The experience shows how Cisco mobile and team collaboration makes you more productive and responsive by extending capabilities to your smartphone or tablet.
Customer Care Experience Remote Expert: Mobile
Context Service
The experience highlights how customer service is more interactive and collaborative by extending existing contact center technologies with integrated voice, video, web, and on-demand access to experts.
Connected Analytics for Contact Center We’ll also be highlighting an analytics software that uses data from Cisco Unified Contact Center Enterprise (UCCE) to improve agent effectiveness and reduce customer effort during the call process. By improving these two call factors, you can drive customer loyalty, turning contact center data into profit-enhancing customer service.
Desk Experience DX70
Skype for Business/Lync Interop
IP Phone 8865
This experience presents two users in an organization using different clients and platforms to easily collaborate with each other across two disparate solutions. You also learn about smart desk endpoints and Cisco IP phones.
Room Experience MX800 Dual The experience features the largest room-based (non-immersive) system in the Cisco portfolio. This system is ideal for large team-based collaboration, boardrooms, meeting rooms, and video-centric rooms. It combines sleek design and powerful functionality into an all-in-one solution for large meeting rooms.
Admin Experience: Cloud Cloud Collaboration Management
Hybrid Calling
Hybrid Services
The experience shows a set of services that connect on-premises capabilities to Cisco Spark capabilities in the cloud. You will also learn about a simple platform that allows administrators to easily manage different services for Cisco Spark, review reports, and monitor technology adoption. Services such as zero-touch calling, calendar, and directory will also be demonstrated.
Admin Experience: On Premises Prime Collaboration
Packaged Collaboration
The experience highlights how to connect your entire organization with a simple and fast-to-deploy platform that supports up to a thousand users. You can bring voice, video, and data communications into a single network; simplify management; and support effective communications. You will also learn about the platform that allows IT departments to more effectively manage their networks and the services they deliver. With the Cisco CMR solution, you will see how easy and transparent it is to join a meeting from anywhere using any device.
Cisco Spark Phone OS, Room OS, Spark Service
Spark for Developers
The experience highlights a complete integrated service offering known as Cisco Spark that delivers a cloud platform for messaging, meeting, and calling. Spark is designed for customers who are looking for a mobile-first, cloud-delivered collaboration service. Service options range from easy-to-use cloud-connected video room endpoint solutions to large-scale voice, web, and video conferencing services that bring everyone together, including standards-based audio or video endpoints. Spark also enables integrating business applications with Cisco Collaboration using the newly announced Spark APIs.
Integrator Experience SX20
The experience presents how Cisco TelePresence quick set camera-in-codec units can provide a feature-rich, business-quality video collaboration solution. These codecs were built with the integrator in mind to support flexibility and creativity for customized video collaboration rooms that delight customers. It’s a video communications solution that comes at a highly scalable price and is easy to install, deploy, and use.
Cloud Display 8865, 7800 This area highlights endpoints that are supported over Spark to show how cloud collaboration can serve the needs of today’s businesses. You will learn about Cisco IP phones 7800 and 8800 series. IP phone 7800 is ideal if you’re seeking cost-effective but high-quality voice communications. IP phone 8865 is a cost-effective, high-quality entry to HD video.

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