IT Executive Symposium at Cisco Live 2010

Agenda

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Monday, June 28
9:00 a.m.	Registration Opens
4:00 p.m.	Speed Networking Jump-start your expanding network in this fun, express warm up
5:00 p.m.	Welcoming Remarks Host: Chuck Robbins Senior Vice President US Enterprise Commercial and Canada Cisco
5:15 p.m.	Data Storms and Cloud Computing: Is It Clear Ahead? Panel "Cloud computing," according to a new survey of Global 500 CIOs, is the number-one topic of interest for IT managers now. Is cloud computing truly secure? Should I believe its "infinitely scalable" hype? How do we map and measure a cloud test? Join panelists from industry, government, and education for a "head in the clouds" session about this virtual solution to very real IT challenges. Moderator: Debra Chrapaty Senior Vice President Collaboration Software Group Cisco Discussion Catalysts: Brian Baker, Vice President, Information Technology, Qualcomm Susan St. Ledger, Senior Vice President, High Tech and Manufacturing, Salesforce Jeff Kubacki, Chief Information Officer, KROLL
6:30 p.m.	Conversation with John Chambers and Executive Reception Participants will be joined by Chairman and CEO John Chambers for a wide-ranging conversation on the forward-looking business and technology issues of the day.
8:00 p.m.	Adjourn Registration Closes

Tuesday, June 29
7:00 a.m.	Registration Opens
7:00 a.m.	Breakfast
8:00 a.m.	Managing Out of Turbulence Master Class CIOs are being stretched by all the demands of business, a challenge made even more complex by a wave of continuous, rapid, and unpredictable change. Jim Collins shows that, properly managed, this turbulence is your friend. Whether you prevail or fail, endure or die, depends more upon what you do than on what the world does to you. In this highly interactive session, Jim Collins will discuss the key drivers that separate great institutions from mediocre ones when the world spins out of control. He draws upon nearly 20 years of research, with particular emphasis on the question of how greatness can be attained, and sustained, in environments characterized by immense turbulence. Instructor: Jim Collins Business Advisor and Author How the Mighty Fall
9:40 a.m.	Transfer to CiscoLive
10:00 a.m.	John Chambers’ Keynote at CiscoLive Premium seats are reserved for this welcome address on the changing global economy and the future at Cisco.
11:30 a.m.	Return to the IT Executive Symposium
12:00 p.m.	Lunch
1:00 p.m.	Open Leadership: How to Give Up Control But Remain in Command Master Class It is essential that modern organizations and the people who run them feel comfortable working in a world where they are not in control. The new reality is that social media enables customers, partners, and employees to demand that they be given a role in the process and is forcing organizations to give up control, or more specifically, the semblance of control. In the midst of the largest technological and sociological change of our generation, how can you ensure that your company can embrace and profit from this seismic shift? Instructor: Charlene Li Social and Emerging Technologies Consultant and author, Open Leadership
2:00 p.m.	Social Media Lab In this brief roundtable, we highlight social media case studies and discuss the rewards, opportunities, and challenges. Update best practices and learn how your peers are experimenting with these interactive, collaborative tools to create deeper customer relationships. Moderator: Charlene Li Mike Clifford, Global Vice President and CIO, Whole Foods Market Wendy Lea, CEO, Get Satisfaction Rick Boulin, Chief Information Officer, Booz & Company, Inc.
2:45 p.m.	Stretch Break
3:00 p.m.	Evolving Roll of the IT CXO Master Class As organizations transform and technology becomes ubiquitous within them, what will be the role of today’s IT leadership? Will the CIO’s responsibilities be subsumed by a technologically savvy chief executive? Or will the CIO role expand as technology becomes the heart of more and more operations? Learn what is driving these changes and what patterns are emerging for the next generation of IT leaders. Instructor: Gary Bridge Senior Vice President Internet Business Solutions Group Cisco
4:00 p.m.	Closing Remarks
4:15 p.m.	Break
5:45 p.m.	Conversation and Cocktails
6:30 p.m.	Dinner The award-winning Aureole restaurant in Mandalay Bay

Wednesday, June 30
7:00 a.m.	Registration Opens
7:00 a.m.	Breakfast in the Executive Café Take a deep dive into the issues that matter by harnessing the power of conversation. Walk away with surprising insights and fresh perspectives.
8:15 - 9:00 a.m.	Concurrent Breakouts The Collaboration Nation Transform your company through the power of collaboration. Join Cisco VP Sheila Jordan as she shows how to bring people, information, and technology together to deliver increased and sustainable business value through IT business process and architecture. In this third year of Jordan’s popular collaboration program, we use case studies from audience participants to learn more about this transformational strategy that brings together social networking and business process to deliver productivity, growth, and innovation. Stay in your silo at your own peril - it’s time to connect, communicate, collaborate, and learn through the art and science of the Integrated Workforce Experience. Host: Sheila Jordan Vice President Communication & Collaboration IT Cisco Missed Connections or Ready to Go? Mapping Future Profits with IT IT has transformed the way we can optimize organizational performance. Small agile firms are preying on the “dying mega fauna” that ignored business climate change. Your company’s new lean stance is a perfect match for high-speed performance in today’s faster business cycles. Learn how emerging IT mapping tools can help you leapfrog the competition—across the street or across the pond. Discussion Catalysts: Ramakanth Desai, Senior Vice President, Wipro The Customer Is King: Data Driven Answers IT is increasingly the top partner for marketing as the CMO wants to better understand the customer. Fueled by IT, predictive analytics (the extensive use of data, statistical and quantitative analysis, explanatory and predictive models, and fact-based management) is informing decision making around customers. Harrah’s was an early adopter of analytics, which is now touted as a competitive advantage. Harrah’s CTO Katrina Lane leads a discussion of the process, organization, and technology that elicits extremely valuable customer insights and makes IT marketing’s best ally. Katrina Lane Senior Vice President and CTO Harrah’s Entertainment, Inc.
9:15 - 10:00 a.m.	Concurrent Breakouts The Collaboration Nation Transform your company through the power of collaboration. Join Cisco VP Sheila Jordan as she shows how to bring people, information, and technology together to deliver increased and sustainable business value through IT business process and architecture. In this third year of Jordan’s popular collaboration program, we use case studies from audience participants to learn more about this transformational strategy that brings together social networking and business process to deliver productivity, growth, and innovation. Stay in your silo at your own peril - it’s time to connect, communicate, collaborate, and learn through the art and science of the Integrated Workforce Experience. Host: Sheila Jordan Vice President Communication & Collaboration IT Cisco Don’t Choose. Don’t Settle. Do Both. Here’s How. Sustaining innovations are improvements that make existing products better, faster, or cheaper. Disruptive innovations, in contrast, enable companies to create new markets or alter existing ones. They change where or how value is created. Some large companies do sustaining innovation well. Many start-ups do disruptive innovation well. But most companies struggle to produce both disruptive and sustaining innovations at the same time. In this session, gain a unique perspective on the value of doing both and how to use one to multiply the effects of the other. Drawing on hard-won insights and the experiences of companies like Procter & Gamble, Apple, and Polaroid, Inder presents a complete blueprint for “doing both” in your organization—not just in innovation, but across a variety of domains. Inder Sidhu Senior Vice President of Strategy and Planning for Worldwide Operations Cisco And author: Doing Both: How Cisco Captures Today’s Profits and Drives Tomorrow’s Growth
10:10 a.m.	Transfer to CiscoLive
10:30 a.m.	Padmasree Warrior Keynote at CiscoLive
11:30 a.m.	Return to IT Executive Symposium
12:00 p.m.	Lunch
1:00 p.m.	All In: Winning Strategies to Transform Business The future we’ve been anticipating is upon us with a radical agenda moving business forward. Change is everywhere—behaviors, attitudes and paradigms. As the shifting continues, where are you engaging fresh ideas to reach new customers? Are your investments leading you into the margins or positioning you for a royal flush? Learn how these change agents are developing better-integrated strategies with technology at the core. Moderator: Bill Brownell Senior Vice President Enterprise and Mid-Market Solutions Cisco Featured Guests: Rebecca Jacoby, Senior Vice President and CIO, Cisco Mahvash Yazdi, Senior Vice President for IT and BI and CIO, Southern California Edison
2:00 p.m.	"Know" the Future to Anticipate Change Master Class It is human nature to equate change with risk, but change also provides opportunity. Extract meaningful trends from the long-tail of possible futures. Reframe risk assessment as "opportunity assessment" and spot important strategic signals while avoiding the hazards. Paul draws on history and a set of forecasting heuristics developed over more than two decades to help participants develop a meaningful map of future possibilities -- and opportunities-- in a highly interactive, practical session. Instructor: Paul Saffo Forecaster and Consulting Associate Professor Stanford University
3:00 p.m.	Closing Remarks
3:30 p.m.	Adjourn
7:15 p.m.	*Depart for CiscoLive* Customer Appreciation Event**
7:30 p.m.	CiscoLive Customer Appreciation Event