Technical Solutions Clinic

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Technical Solutions Clinic

Technical Solutions Clinics are informal whiteboard discussions that give you the opportunity to explain your situation, in detail, to a Technical Community Advocate (TAC) or other qualified Cisco representative. You’ll receive their perspective on the best strategy to your concerns and suggestions for solutions you may not have considered.

TACs will also be available to discuss how Cisco is leveraging the power of communities to enhance its robust package of value-add services. Each member of Cisco’s integrated network of sister communities has a distinct focus area but is part of the same Cisco social environment. By providing a unified “Cisco global village square” for customers and partners to meet with industry experts and Cisco experts, the Technical Solutions Clinic delivers a truly differentiated customer experience and enhanced service engagement. Cisco’s three sister communities include:

Cisco Support Community — CSC — An open, online forum where customers can meet industry experts and Cisco TAC experts to understand how to get the optimal value from Cisco products

Cisco Learning Network — CLN — A collaborative social learning community that provides Cisco professional certification assistance and technical training resources

Cisco Developer Network — CDN — Cisco’s next generation developer and partner program for third-party developers, technology partners, and integration systems vendors (ISVs)

Make sure to leave time on your schedule to visit the Technical Solutions Clinics, located in The Hub.

Sample Technology Areas

  • Routing Protocols
  • LAN Switching
  • Application Networking Services
  • IOS Architecture/ Cisco IOS XR
  • Optical / Network Management System
  • Virtual Private Networking
  • Firewall
  • Authentication, Authorization, and Accounting (AAA) / Cisco Intrusion Prevention System
  • Cisco TelePresence
  • Wireless
  • Mobility
  • Unified Computing Systems
  • Storage Networking
  • Physical Security / Cisco Unified Meeting Place / Cisco WebEx
  • Email / Web / Cloud Security
  • Cisco Unified Messaging (Unity)/Apps
  • Multiservice Voice Gateways
  • Cisco Unified Contact Center
  • Cisco Unified Communication Manager

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