How can you embrace the world of hybrid work? Where everyone feels included no matter where they work from, employee well-being is enhanced, and every customer interaction remarkable? Come see how the Webex platform is elevating hybrid work and transforming customer experiences – with a comprehensive set of tools and the flexibility to serve your needs today and in the future.

Labs and Seminars

These Premium Education sessions offer in-depth training with Cisco experts to accelerate your technical knowledge on specific topics. The sessions can be added to any in-person Cisco Live package. Instructor-led Labs take place throughout the week and all Technical Seminars take place on Sunday, June 4. Log in to the Attendee Resource Center to purchase.

Highlighted Labs and Seminars

Learning Maps

Find a curated set of onsite sessions with our Learning Maps. Follow the session journey throughout the week to gain a deeper understanding on the specific Collaboration topic. 

Highlighted Learning Maps

  • Calling Design, Troubleshooting and Endpoints
    Learn about cloud and hybrid calling design and troubleshooting, calling endpoints for those seeking to use cloud calling or migrating from an existing on-premise environment.
  • Cisco Contact Center & CPaaS
    Learn about Webex Contact Center and Webex Connect and how both revolutionize the customer experience. Understand how digital channels, customer interaction automation and APIs can be used to optimize the customer experience for both Cloud and premise solutions as well as the transitioning from premise contact center to the cloud.
  • Collaboration Solutions and Integrations​
    Learn about Collaboration solutions, innovation, workspace design, integration with Cisco Meraki/Security/Visibility platforms as well as 3rd parties, and application design.