IT Management Program

At the IT Management Program IT leaders develop business and technical skills through a customized educational journey.


Digital transformation is disrupting business in every industry. IT leaders of today are expected to deliver innovative solutions to complex business challenges with a fast, agile and dynamic approach. The IT Management Program at Cisco Live is designed to cultivate the special mix of business acumen and technological expertise needed to help you and your organization succeed in the digital era.


Join us December 5-7 in Cancun for the 2018 IT Management Program to explore the most important shifts affecting IT, to make connections, and get the education and inspiration needed to build the foundation for your digital future.




Moon Palace Golf & Spa Resort Cancun
Sunrise Tower – Galactic Room

Carretera Cancun-Chetumal Km. 340
Cancun, Quintana Roo
77500 Mexico

2018 Hosts

Katty Coulson
Americas IT Leader, Cisco

Sandra Fiorentini
Latam IT Business Operations Manager, Cisco


Designed to educate and inspire current and future technology leaders — from managers and directors, to VP and CIOs — the IT Management Program at Cisco Live challenges and educates people with feet in both the IT and the business world.

Chief Technology Officer

Chief Information Officer

Associate CIO

Vice President of IT

IT Directors

IT Managers

IT Program Managers

IT Architects

Benefits of Attending

The IT Management Program helps you master the business and technology initiatives of today so that you can lead your organization successfully into the future and position yourself as an extraordinary business leader. At the IT Management Program, attendees will:



Develop the leadership skills needed for a thriving digital future


Attend exclusive sessions presented by Cisco executives and industry thought-leaders


Speak directly with Cisco executives and industry leaders


Understand how to use technology to drive desired business outcomes


Network and build connections with peers from around the world


Discuss the future of the IT industry

Content Themes

Our three-day program features a custom curated agenda focusing on the topics and themes that interest IT leaders most. Topics for this year’s program include:


  • Leadership skills to drive personal and business transformation
  • Driving growth, innovation and transformation to achieve desired business outcomes
  • Digitization: embracing disruption, realizing the potential of emerging trends and focusing on the digital future
  • Leveraging bi-modal strategy and using technology to drive business transformation
  • Technologies that redefine business, from security and data analytics to fast IT, mobility and the cloud
  • Leverage your best competitive advantage: attract, retain and lead a 21st century workforce


We are working on the new agenda.

Tuesday, Novemeber 7, 2017

Time Activity
04:00 p.m. – 04:45 p.m. Networking Cocktail Hour
04:45 p.m. – 05:00 p.m. Welcome & kick-off
05:00 p.m. – 05:40 p.m. Culture and Innovation: Accelerating and Securing the Future IT
05:40 p.m. – 05:45 p.m. Day 1 Close
05:45 p.m. – 06:00 p.m. Transition to Keynote
06:00 p.m. – 07:00 p.m. Cisco Live Cancun Technology Keynote

Wednesday, November 8, 2017

Time Activity
08:30 a.m. – 09:00 a.m. Welcome & kick-off
09:00 a.m. – 09:40 a.m. Infrastructure 2020
09:40 a.m. – 10:20 a.m. Security fueling the digital journey
10:20 a.m. – 10:40 a.m. Morning Break – ITM Central
10:40 a.m. – 11:25 a.m. Vertical Insights in to Digitization
11:25 a.m. – 12:05 p.m. Applying an Agile Development Culture
12:05 p.m. – 12:20 p.m. Break – ITM Central
12:20 p.m. – 01:00 p.m. Creating a New Work Paradigm with Cisco Spark
01:00 p.m. – 01:40 p.m. Using Machine Learning Technologies to Drive Digital Transformation
01:40 p.m. – 02:40 p.m. Lunch Break
02:40 p.m. – 03:20 p.m. Transforming the Network through Automation and Analytics
03:20 p.m. – 04:00 p.m. Evolving your Team to Meet your Stakeholder’s Needs
04:00 p.m. – 04:20 p.m. Afternoon Break – ITM Central
04:20 p.m. – 05:00 p.m. Disrupt or be Disrupted: Embracing the Decision Economy
05:00 p.m. – 05:15 p.m. Day 2 Close
05:15 p.m. – 05:45 p.m. Transition to Keynote (30min)
06:00 p.m. – 07:00 p.m. Cisco Live Guest Keynote

Thursday, November 9, 2017

Time Activity
09:00 a.m. – 09:15 a.m. Welcome & Kick-off
09:15 a.m. – 09:55 a.m. Digitizing LATAM: Lessons learned along the last 2 years
09:55 a.m. – 10:35 a.m. The evolution of the Systems Engineer on the Digital Economy
10:35 a.m. – 10:55 a.m. Morning Break – ITM Central
10:55 a.m. – 11:35 a.m. The Digital You!
11:35 a.m. – 12:15 p.m. Transforming IT-speak: How to tell your IT Story
12:15 p.m. – 12:35 p.m. Break – ITM Central
12:35 p.m. – 01:15 p.m. Closing Keynote/Session
01:15 p.m. – 01:45 p.m. Closing & Prizes