With an ever increasing range of platforms and troubleshooting tools available to enterprise engineers, there is a strong need to identify the right approach to resolving a network issue.
In this breakout session, Cisco share how the Assess, Acquire, Analyse and Act (AAAA) troubleshooting methodology can be used to identify the scope of a problem and then formulate a resolution strategy.
Specifically, this session examines how (and more importantly when) to use a number of troubleshooting tools that include:
Embedded Packet Capture;
Embedded Logic Analyser Module (ELAM);
The session will also illustrate how these techniques can be used to resolve real world network issues.