Site Help

About CiscoLive.com

CiscoLive.com provides access to on-demand recordings of sessions, keynotes and partner content from global Cisco Live events. Log in is required to view videos and session presentation PDFs.

Visit the Online Events agenda to learn about upcoming live broadcasts. Live broadcasts are free to view and do not require log in.

Contact Info

For questions about CiscoLive.com site login help or account creation help contact web-help@cisco.com.

For questions about CiscoLive.com content or assistance with video playback contact ciscolive@cisco.com.

Cisco Live Account

Cisco Live content can be accessed with the same username and password you use on Cisco.com. If you do not have a Cisco.com OneID account you can create one from CiscoLive.com.

Logging into CiscoLive.com with your OneID account will link your Cisco account to your Cisco Live history as long as you have used the same email address on both sites. If you used a different email to register for CiscoLive.com, contact ciscolive@cisco.com to have your accounts connected.

Cisco Live content can be accessed with the same username and password you use on Cisco.com. If you do not have a Cisco.com OneID account you can create one from CiscoLive.com.

Logging into CiscoLive.com with your OneID account will link your Cisco account to your Cisco Live history as long as you have used the same email address on both sites. If you used a different email to register for CiscoLive.com, contact ciscolive@cisco.com to have your accounts connected.

How do I create a new account?

  • Click on "Login" on CiscoLive.com from the top navigation or click on any content link in the On-Demand Library.
    • You will be sent to the Cisco OneID Sign In page.
  • Click the “Create Account” button.
  • Fill out the registration form and submit your information.
    • Email addresses can include: tilde (~), exclamation point (!), at (@), pound (#), dollar ($), percent (%), caret (^), and (&), asterisk (*) and plus (+).
    • Last Name can be 2 to 50 characters in length. You may use English and accented letters A-z, space ( ), apostrophe ('), hyphen (-), period (.), and underscore (_).
    • Your password must include one upper case character, one lower case character and one number character. Passwords must have a minimum length of 8 characters and maximum of 60 characters.
    • Passwords can contain any of these special characters, except these: @ . - _ ! # $ % ^ & *
    • Passwords cannot contain your first name, last name, or any part of your email address.
    • Captcha use is required as an additional security measure. If you cannot read the captcha given to you, you can refresh the captcha for another image.
  • You will receive an on-screen confirmation to verify your email. A 6-digit code is sent to your email address.
  • Copy the 6-digit code out of your email and enter onto the verification screen and click the "Verify" button.
  • You will receive an on-screen confirmation that your account has been verified. Once verified, you can login to Cisco OneID with your newly created account.

When I try to log in, I am told that one or part of your credentials do not match our records. What reasons can cause this?

  • Your email or password is incorrect
  • Your account is not activated. Check for your spam or junk mail for the activation email
  • Your account is locked or suspended
  • You do not have a Cisco Live OneID account

If I suspect my account is locked or suspended, who do I contact?

To protect your information, the number of times someone can try to login is limited. If you have tried several times, try again in 30 minutes.

If waiting does not resolve the issue, you can open a support case or email support at web-help@cisco.com.

Will my current Ciscolive.com username and password still work?

No, Cisco Live credentials will no longer for on CiscoLive.com. When you select login or click on locked content to sign in, you can log in with your Cisco.com OneID username and password or create a new Cisco OneID account if you do not have one.

Can the email address tied to my account use special characters?

Yes. You may use any of these ASCII characters in front of the @ sign in your email.

  • Uppercase and lowercase English letters (a-z, A-Z)
  • Digits 0 to 9
  • Special characters ! # $ % & ‘ * + – / = ? ^ _ ` { | } ~

For the domain part of the email address—anything after the @ symbol accepts these characters:

  • 0–9, a–z, A–Z, – (dash) and .(dots)

I created a new account and the site said it sent me an email to activate my account but I did not receive it.  What should I do?

Check your spam or junk mail folder to see if it was sent there. If you did not receive the email, you can open a support case or contact support at web-help@cisco.com.

I already have a Cisco OneID account. Can I just login?

Yes, you can use that to log in to Cisco Live sites.

I don’t have a Cisco OneID account. How do I create one?

Click on "Login" on CiscoLive.com from the top navigation and then click the "Create Account" button.

How do I register for an in-person event?

To register for a specific in-person event, go to the event site and click the "Register Now" button twice – Cisco Live Las Vegas, Cisco Live Barcelona, and Cisco Live Melbourne.

Will my event credentials work on CiscoLive.com?

Cisco Live events will all use the Cisco OneID for registration. Your OneID username and password will also work to access on-demand content.

How do I create a new account?

  • Click on "Login" on CiscoLive.com from the top navigation or click on any content link in the On-Demand Library.
    • You will be sent to the Cisco OneID Sign In page.
  • Click the “Create Account” button.
  • Fill out the registration form and submit your information.
    • Email addresses can include: tilde (~), exclamation point (!), at (@), pound (#), dollar ($), percent (%), caret (^), and (&), asterisk (*) and plus (+).
    • Last Name can be 2 to 50 characters in length. You may use English and accented letters A-z, space ( ), apostrophe ('), hyphen (-), period (.), and underscore (_).
    • Your password must include one upper case character, one lower case character and one number character. Passwords must have a minimum length of 8 characters and maximum of 60 characters.
    • Passwords can contain any of these special characters, except these: @ . - _ ! # $ % ^ & *
    • Passwords cannot contain your first name, last name, or any part of your email address.
    • Captcha use is required as an additional security measure. If you cannot read the captcha given to you, you can refresh the captcha for another image.
  • You will receive an on-screen confirmation to verify your email. A 6-digit code is sent to your email address.
  • Copy the 6-digit code out of your email and enter onto the verification screen and click the "Verify" button.
  • You will receive an on-screen confirmation that your account has been verified. Once verified, you can login to Cisco OneID with your newly created account.

When I try to log in, I am told that one or part of your credentials do not match our records. What reasons can cause this?

  • Your email or password is incorrect
  • Your account is not activated. Check for your spam or junk mail for the activation email
  • Your account is locked or suspended
  • You do not have a Cisco Live OneID account

If I suspect my account is locked or suspended, who do I contact?

To protect your information, the number of times someone can try to login is limited. If you have tried several times, try again in 30 minutes.

If waiting does not resolve the issue, you can open a support case or email support at web-help@cisco.com.

Will my current Ciscolive.com username and password still work?

No, Cisco Live credentials will no longer for on CiscoLive.com. When you select login or click on locked content to sign in, you can log in with your Cisco.com OneID username and password or create a new Cisco OneID account if you do not have one.

Can the email address tied to my account use special characters?

Yes. You may use any of these ASCII characters in front of the @ sign in your email.

  • Uppercase and lowercase English letters (a-z, A-Z)
  • Digits 0 to 9
  • Special characters ! # $ % & ‘ * + – / = ? ^ _ ` { | } ~

For the domain part of the email address—anything after the @ symbol accepts these characters:

  • 0–9, a–z, A–Z, – (dash) and .(dots)

I created a new account and the site said it sent me an email to activate my account but I did not receive it. What should I do?

Check your spam or junk mail folder to see if it was sent there. If you did not receive the email, you can open a support case or contact support at web-help@cisco.com.

I already have a Cisco OneID account. Can I just login?

Yes, you can use that to log in to Cisco Live sites.

I don't have a Cisco OneID account. How do I create one?

Click on "Login" on CiscoLive.com from the top navigation and then click the "Create Account" button.

How do I register for an in-person event?

To register for a specific in-person event, go to the event site and click the "Register Now" button twice – Cisco Live Las Vegas, Cisco Live Barcelona, and Cisco Live Melbourne.

Will my event credentials work on CiscoLive.com?

Cisco Live events will all use the Cisco OneID for registration. Your OneID username and password will also work to access on-demand content.

Passwords

I can’t sign in even though my username and password are correct. Why would this happen?

There are several possible causes for this to happen.

  • Too many login attempts
  • Ensure you have entered in the correct username or email and password
  • If you have left the organization sponsoring your registered email address, you may not be able to access that account. You may need to create a new account with a different email address. You will need access to the new email account to complete your registration process.

I’ve forgotten my password.  Where can I reset it?

  • From the "Forgot Password" page, enter your email address associated with your account.
    OR
  • Click "Login" from the CiscoLive.com top navigation.
  • You will be sent to the Cisco OneID Sign In page.
  • Enter in your email address and click “Next.”
  • Select “Forgot Password?" underneath the Sign In button.
  • A temporary verification code via your preferred recovery mode will be sent.
  • You will receive an on-screen confirmation to check your email for an authorization code.
  • Copy the 6-digit code out of your email and enter onto the verification screen and click the "Submit" button. This code is only good for 4 hours.
  • Create and verify a new password. You will also receive an email confirming you have updated your account.
  • Click on the “Sign In” button from the confirmation screen.
  • Once signed in, you will be directed back to CiscoLive.com.

What are the password requirements that I should follow to create strong passwords?

  • Your password must include one upper case character, one lower case character and one number character. Passwords must have a minimum length of 8 characters and maximum of 60 characters.
  • Passwords can contain any of these special characters: @ . - _  ! # $ % ^ & *
  • Passwords cannot contain your first name, last name or any part of your email address

Where can I add my mobile number so I can receive forgot password notifications from?

To add a mobile phone number, you will need to edit your Cisco OneID account. You can access this by logging in to CiscoLive.com, clicking the drop down with your name in the top navigation and selecting the Account Settings page. On the Account Settings page there is a link to edit your Cisco OneID information to set up a recovery phone number within the security settings.

I clicked the link for a password reset but did not receive the email. What should I do?

There are different reasons for not receiving the email.

  • Check your spam or junk mail filter for a message from noreply@cisco.com OR the subject line “Cisco – Account Activation”. If you find it, mark it as “Not Junk” and move it to your inbox. The you should receive important account-related messages in the future. Please do not reply to this email address as it is not monitoried. If you have ruled out junk or spam email and can’t find it, On the Code page, find and select “Resend code”.
    • If you don’t have a recovery number, we’ll send the code from a different Cisco email “from” address to try get the code to you
    • If you setup a recovery number on your OneID Security page, we’ll text the code to your mobile phone.
  • Try registering again with the same email address. You will get to the resend email button to get another emailed code.
  • Clear your Web browser’s cache, cookies and history.  Close all your browser windows and try again. If you have an older browser, you may need to upgrade to be successful. See “Supported Browsers” for more information.
  • You don’t have a Cisco OneID account and need to create one.

I can’t sign in even though my username and password are correct. Why would this happen?

There are several possible causes for this to happen.

  • Too many login attempts
  • Ensure you have entered in the correct username or email and password
  • If you have left the organization sponsoring your registered email address, you may not be able to access that account. You may need to create a new account with a different email address. You will need access to the new email account to complete your registration process.

I’ve forgotten my password. Where can I reset it?

  • From the "Forgot Password" page, enter your email address associated with your account.
    OR
  • Click "Login" from the CiscoLive.com top navigation.
  • You will be sent to the Cisco OneID Sign In page.
  • Enter in your email address and click “Next.”
  • Select “Forgot Password?" underneath the Sign In button.
  • A temporary verification code via your preferred recovery mode will be sent.
  • You will receive an on-screen confirmation to check your email for an authorization code.
  • Copy the 6-digit code out of your email and enter onto the verification screen and click the "Submit" button. This code is only good for 4 hours.
  • Create and verify a new password. You will also receive an email confirming you have updated your account.
  • Click on the “Sign In” button from the confirmation screen.
  • Once signed in, you will be directed back to CiscoLive.com.

What are the password requirements that I should follow to create strong passwords?

  • Your password must include one upper case character, one lower case character and one number character. Passwords must have a minimum length of 8 characters and maximum of 60 characters.
  • Passwords can contain any of these special characters: @ . - _  ! # $ % ^ & *
  • Passwords cannot contain your first name, last name or any part of your email address

Where can I add my mobile number so I can receive forgot password notifications from?

To add a mobile phone number, you will need to edit your Cisco OneID account. You can access this by logging in to CiscoLive.com, clicking the drop down with your name in the top navigation and selecting the Account Settings page. On the Account Settings page there is a link to edit your Cisco OneID information to set up a recovery phone number within the security settings.

I clicked the link for a password reset but did not receive the email. What should I do?

There are different reasons for not receiving the email.

  • Check your spam or junk mail filter for a message from noreply@cisco.com OR the subject line “Cisco – Account Activation”. If you find it, mark it as “Not Junk” and move it to your inbox. The you should receive important account-related messages in the future. Please do not reply to this email address as it is not monitoried. If you have ruled out junk or spam email and can’t find it, On the Code page, find and select “Resend code”.
    • If you don’t have a recovery number, we’ll send the code from a different Cisco email “from” address to try get the code to you
    • If you setup a recovery number on your OneID Security page, we’ll text the code to your mobile phone.
  • Try registering again with the same email address. You will get to the resend email button to get another emailed code.
  • Clear your Web browser’s cache, cookies and history.  Close all your browser windows and try again. If you have an older browser, you may need to upgrade to be successful. See “Supported Browsers” for more information.
  • You don’t have a Cisco OneID account and need to create one.

Account Settings

Updating Your Cisco Live Profile

You can update your Cisco Live information from the “Account Settings” page. To navigate to the “Account Settings” page by clicking the drop down with your name in the top navigation and selecting the “Account Settings” page. To edit your event-related information, you will need to return to the event’s registration site.

Updating Your Cisco OneID Profile

Some personal information can only be edited by updating your Cisco OneID profile. You will need to log back in to Cisco Live for your OneID edits to appear.

Choose the one of the following links to edit your information:

Updating Your Preferred First Name

To update your preferred first name, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. On the Account Settings page, click the link to edit your Cisco OneID information. You will be sent to the Cisco OneID Profile Management page. From this page, click the “Personal” link and add your preferred first name into your personal details. When finished, click the “Update” button.

To Add a Recovery Number to Your Account

To add a recovery number to your account, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. From this page, click the link to edit your Cisco OneID information. You will be sent to the Cisco OneID Profile Management page. From this page, click the “Security” link. To turn on a Recovery Number, toggle the switch to on. You will be asked to verify your password. Once verified, enter in the phone number you’d like to use and click “Submit”. You will be sent a 6-digit code to the number you entered.  This code is only active for 5 minutes.  Enter your code onto the screen and click “Submit”. You will now receive an on-screen confirmation that you have successfully added a recover number to your profile. 

Adding Two-Step Authentication to your Account

To add two-step authentication, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. From this page, select the link to edit your Cisco OneID information. You will be sent to the Cisco OneID Profile Management page. From this page, click the “Security” link. To turn on Two-Step Authentication, toggle the switch to on. You will be asked to verify your password. Once verified, select the authentication app(s) to install on your mobile device. If you already have one of these apps installed on your device, click the "next" button.

In your authentication app, scan the QR code from the screen or manually enter the key into your app. The app will generate a 6-digit code that you must enter on the screen. When finished, click the “Submit” button.

Updating Your Cisco Live Profile

You can update your Cisco Live information from the “Account Settings” page. To navigate to the “Account Settings” page by clicking the drop down with your name in the top navigation and selecting the “Account Settings” page. To edit your event-related information, you will need to return to the event’s registration site.

Updating Your Cisco OneID Profile

Some personal information can only be edited by updating your Cisco OneID profile. You will need to log back in to Cisco Live for your OneID edits to appear.

Choose the one of the following links to edit your information:

Updating Your Preferred First Name

To update your preferred first name, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. On the Account Settings page, click the link to edit your Cisco OneID information. You will be sent to the Cisco OneID Profile Management page. From this page, click the “Personal” link and add your preferred first name into your personal details. When finished, click the “Update” button.

To Add a Recovery Number to Your Account

To add a recovery number to your account, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. From this page, click the link to edit your Cisco OneID information. You will be sent to the Cisco OneID Profile Management page. From this page, click the “Security” link. To turn on a Recovery Number, toggle the switch to on. You will be asked to verify your password. Once verified, enter in the phone number you’d like to use and click “Submit”. You will be sent a 6-digit code to the number you entered.  This code is only active for 5 minutes.  Enter your code onto the screen and click “Submit”. You will now receive an on-screen confirmation that you have successfully added a recover number to your profile.

Adding Two-Step Authentication to your Account

To add two-step authentication, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. From this page, select the link to edit your Cisco OneID information. You will be sent to the Cisco OneID Profile Management page. From this page, click the “Security” link. To turn on Two-Step Authentication, toggle the switch to on. You will be asked to verify your password. Once verified, select the authentication app(s) to install on your mobile device. If you already have one of these apps installed on your device, click the "next" button.

In your authentication app, scan the QR code from the screen or manually enter the key into your app. The app will generate a 6-digit code that you must enter on the screen. When finished, click the “Submit” button.

Site Features

Single Sign On

Cisco Live access is based on the Cisco OneID single sign on (SSO) account for the Cisco Live web sites. This implementation improves security and reduces the need to remember multiple IDs.

On-Demand Library Favorites

Sessions can be added to your favorites list for ease of reference for future viewing. You can add a session to your favorites list by clicking the star. Click the box next to “Show Favorites Only” in the search area to view your favorites list.

Search Tools

Visit the On-Demand Library page and input a search or phrase and click the Search icon. You can also use the filters on the left to narrow the results. The filters and search box can be used separately or together. You can remove filter options from the search by clicking the x next to the filter name located below the search box or clicking the “Clear” button.

Tip: To narrow a search down, put the search term(s) into double quotes. For example searching for Digital Transformation can return over a 1000 records, however if you search for “Digital Transformation” you can limit the number of records to a few 100.  This along with using the filters on the side can give you a much more distinct list of search results.

Single Sign On

Cisco Live access is based on the Cisco OneID single sign on (SSO) account for the Cisco Live web sites. This implementation improves security and reduces the need to remember multiple IDs.

On-Demand Library Favorites

Sessions can be added to your favorites list for ease of reference for future viewing. You can add a session to your favorites list by clicking the star. Click the box next to “Show Favorites Only” in the search area to view your favorites list.

Search Tools

Visit the On-Demand Library page and input a search or phrase and click the Search icon. You can also use the filters on the left to narrow the results. The filters and search box can be used separately or together. You can remove filter options from the search by clicking the x next to the filter name located below the search box or clicking the “Clear” button.

Tip: To narrow a search down, put the search term(s) into double quotes. For example searching for Digital Transformation can return over a 1000 records, however if you search for “Digital Transformation” you can limit the number of records to a few 100.  This along with using the filters on the side can give you a much more distinct list of search results.

Cisco Live Content

Session Presentation

Session presentation PDFs from the in-person events will be added to CiscoLive.com after the event has concluded.

Session presentations for each event will be uploaded as speakers turn them in during the event in that event’s Session Catalog (Content Catalog for Barcelona, Session Catalouge for Melbourne).

Missing Session Presentations

Most sessions presented at an event will contain a session presentation PDF. PDFs that are not currently available will be updated as they are received. Please check back for updates.

Technical Seminars (TEC)

Conference TEC PDFs will be available on event Session Catalogs during the event and on CiscoLive.com after the event as finished. TEC PDFs are only viewable to those who purchased them. TEC sessions are not recorded.

Keynotes

Keynotes are often available as early as 24 hours after broadcast on the Cisco YouTube channel. Keynotes are added to CiscoLive.com after the event has finished. Keynotes do not have PDFs.

Viewing Live Events

Live broadcasts of global Cisco Live events are viewable from the home page of CiscoLive.com. You do not need an account to view these broadcasts. Broadcast details are published to the Online Events page several weeks before the event.

Video Availability

Session recordings are usually available within 1-2 weeks after a live event. Check the home page news section for updates. While we do record a large number of sessions, not all sessions are recorded.

Note: TEC and LAB sessions are NOT recorded, as these are paid sessions meant to be delivered in-person.

Session Presentation

Session presentation PDFs from the in-person events will be added to CiscoLive.com after the event has concluded.

Session presentations for each event will be uploaded as speakers turn them in during the event in that event’s Session Catalog (Content Catalog for Barcelona, Session Catalouge for Melbourne).

Missing Session Presentations

Most sessions presented at an event will contain a session presentation PDF. PDFs that are not currently available will be updated as they are received. Please check back for updates.

Technical Seminars (TEC)

Conference TEC PDFs will be available on event Session Catalogs during the event and on CiscoLive.com after the event as finished. TEC PDFs are only viewable to those who purchased them. TEC sessions are not recorded.

Keynotes

Keynotes are often available as early as 24 hours after broadcast on the Cisco YouTube channel. Keynotes are added to CiscoLive.com after the event has finished. Keynotes do not have PDFs.

 

Viewing Live Events

Live broadcasts of global Cisco Live events are viewable from the home page of CiscoLive.com. You do not need an account to view these broadcasts. Broadcast details are published to the Online Events page several weeks before the event.

Video Availability

Session recordings are usually available within 1-2 weeks after a live event. Check the home page news section for updates. While we do record a large number of sessions, not all sessions are recorded.

Note: TEC and LAB sessions are NOT recorded, as these are paid sessions meant to be delivered in-person.

Video Playback

Audio Control

Select the "speaker" icon on the left side of the player controls. Click the icon once to mute or hover over the icon to use vertical volume slider to reach the level of sound to your preference.

Issues with Video Playback

If you are having issues playing back a video, please ensure that any ad blockers are turned off.

Video Download

Select the "download" icon located on the right side of the control bar to download the highest quality MP4 rendition of the video loaded in the player. You will be prompted to save the file onto your device where you specify. Please note that initiating the file download process will have a delay proportionate to the session length before prompting for a save location. This may take several minutes.

Tips on optimizing the video file download process are:

  • Service speeds are based on hardwired devices. You may not see full speed capabilities when using Wi-Fi.
  • If testing on a Wi-Fi enabled device, make sure you’re connected to your home Wi-Fi network, rather than a cellular network.
  • JavaScript is also used, so make sure you don't have JavaScript disabled.
  • Anti-virus software and security proxies can significantly decrease the download results.

All videos are copyright © 2020 Cisco and/or its affiliates.  All rights reserved. Video download is allowed for personal use only. Distribution or upload to web sites including social media sites is prohibited.

Playback Rate

Playback Rates provides the ability to manually select a different playback rate – faster or slower than the default speed.

To change playback rate, start a video and select the playback rate button in the bottom right corner of the player (default is 1x). Choose a different rate to see how video playback speed changes. Notice that when you change the playback rate, the duration time displayed is re-calculated based on the selected rate.

Picture-in-Picture Plugin

Picture-in-picture (PIP) mode allows you to multitask on your devices. This feature will pin a small video playback window of the screen while the you performs other tasks. You may drag the PIP window around the corners of the screen to place it in the most convenient location. You can pause and play the video in the PIP window, or remove it completely.

Quality Levels

The Quality Selector, a gear icon in the bottom corner of the player, provides you the choice to manually select a different rendition as the video is playing. Once you make a selection, the gear will spin until the new quality is rendered.

Fullscreen

To view a video at fullscreen, select fullscreen icon to enable. When the video starts playing, the fullscreen icon will appear in the bottom right corner of the player.

Audio Control

Select the "speaker" icon on the left side of the player controls. Click the icon once to mute or hover over the icon to use vertical volume slider to reach the level of sound to your preference.

Issues with Video Playback

If you are having issues playing back a video, please ensure that any ad blockers are turned off.

Video Download

Select the "download" icon located on the right side of the control bar to download the highest quality MP4 rendition of the video loaded in the player. You will be prompted to save the file onto your device where you specify. Please note that initiating the file download process will have a delay proportionate to the session length before prompting for a save location. This may take several minutes.

Tips on optimizing the video file download process are:

  • Service speeds are based on hardwired devices. You may not see full speed capabilities when using Wi-Fi.
  • If testing on a Wi-Fi enabled device, make sure you’re connected to your home Wi-Fi network, rather than a cellular network.
  • JavaScript is also used, so make sure you don't have JavaScript disabled.
  • Anti-virus software and security proxies can significantly decrease the download results.

All videos are copyright © 2020 Cisco and/or its affiliates.  All rights reserved. Video download is allowed for personal use only. Distribution or upload to web sites including social media sites is prohibited.

Playback Rate

Playback Rates provides the ability to manually select a different playback rate – faster or slower than the default speed.

To change playback rate, start a video and select the playback rate button in the bottom right corner of the player (default is 1x). Choose a different rate to see how video playback speed changes. Notice that when you change the playback rate, the duration time displayed is re-calculated based on the selected rate.

Picture-in-Picture Plugin

Picture-in-picture (PIP) mode allows you to multitask on your devices. This feature will pin a small video playback window of the screen while the you performs other tasks. You may drag the PIP window around the corners of the screen to place it in the most convenient location. You can pause and play the video in the PIP window, or remove it completely.

Quality Levels

The Quality Selector, a gear icon in the bottom corner of the player, provides you the choice to manually select a different rendition as the video is playing. Once you make a selection, the gear will spin until the new quality is rendered.

Fullscreen

To view a video at fullscreen, select fullscreen icon to enable. When the video starts playing, the fullscreen icon will appear in the bottom right corner of the player.

Site Support

Browser Compatibility

Cisco Live web sites are best viewed on current versions of the following browsers:

  • Microsoft Edge
  • Mozilla Firefox
  • Google Chrome
  • Safari

Use of older versions of the above browsers or Internet Explorer 11 may result in display or functionality issues on Cisco Live sites.

Browser Compatibility

Cisco Live web sites are best viewed on current versions of the following browsers:

  • Microsoft Edge
  • Mozilla Firefox
  • Google Chrome
  • Safari

Use of older versions of the above browsers or Internet Explorer 11 may result in display or functionality issues on Cisco Live sites.

Event Support

For questions related to specific events including event registration/pass, email or call the appropriate support team.

Cisco Live US
Registration Support: 1.866.405.2508
International: 1.650.416.8768
Email Support: ciscoliveus@ciscoevents.com

Cisco Live EMEA
Registration Support: +44 20 3868 5247
Email Support: cleur.support@ciscoevents.com

Cisco Live Melbourne
Registration Support: +61-2-8908-5644
Email Support: ciscolive@veritas.com.au

Top Top