CiscoLive.com provides access to on-demand recordings of sessions, keynotes and partner content from global Cisco Live events. Log in is required to view videos and session presentation PDFs.
For questions about CiscoLive.com site login help or account creation help contact web-help@cisco.com.
For questions about CiscoLive.com content or assistance with video playback contact ciscolive@cisco.com.
Cisco login and account management has changed effective April 27, 2021. Please note: Usernames (CCO or CEC ID) will not work to log in.
Cisco Live content can be accessed with the same email and password you use on Cisco.com. If you do not have a Cisco.com SSO account you can create one from CiscoLive.com.
Logging into CiscoLive.com with your SSO account will link your Cisco account to your Cisco Live history as long as you have used the same email address on both sites. If you used a different email to register for CiscoLive.com, contact ciscolive@cisco.com to have your accounts connected.
Cisco Live content can be accessed with the same username and password you use on Cisco.com. If you do not have a Cisco.com OneID account you can create one from CiscoLive.com.
Logging into CiscoLive.com with your OneID account will link your Cisco account to your Cisco Live history as long as you have used the same email address on both sites. If you used a different email to register for CiscoLive.com, contact ciscolive@cisco.com to have your accounts connected.
To protect your information, the number of times someone can try to login is limited. If you have tried several times, try again in 30 minutes.
If waiting does not resolve the issue, you can open a support case or email support at web-help@cisco.com.
No, Cisco Live credentials will no longer for on CiscoLive.com. When you select login or click on locked content to sign in, you can log in with your Cisco.com OneID username and password or create a new Cisco OneID account if you do not have one.
Yes. You may use any of these ASCII characters in front of the @ sign in your email.
For the domain part of the email address—anything after the @ symbol accepts these characters:
Check your spam or junk mail folder to see if it was sent there. If you did not receive the email, you can open a support case or contact support at web-help@cisco.com.
Yes, you can use that to log in to Cisco Live sites.
Click on "Login" on CiscoLive.com from the top navigation and then click the "Create Account" button.
To register for a specific in-person event, go to the event site and click the "Register Now" button twice – Cisco Live Las Vegas, Cisco Live Barcelona, and Cisco Live Melbourne.
Cisco Live events will all use the Cisco OneID for registration. Your OneID username and password will also work to access on-demand content.
To protect your information, the number of times someone can try to login is limited. If you have tried several times, try again in 30 minutes.
If waiting does not resolve the issue, you can open a support case or email support at web-help@cisco.com.
Yes. You may use any of these ASCII characters in front of the @ sign in your email.
For the domain part of the email address—anything after the @ symbol accepts these characters:
Check your spam or junk mail folder to see if it was sent there. If you did not receive the email, you can open a support case or contact support at web-help@cisco.com.
Yes, you can use that to log in to Cisco Live sites.
Click on "Login" on CiscoLive.com from the top navigation and then click the "Create Account" button.
To register for a specific in-person event, go to the event site and click the "Register Now" button twice, once available – Cisco Live Las Vegas, Cisco Live Amsterdam, and Cisco Live Melbourne.
Cisco Live events will all use the Cisco SSO credentials for registration. Your email and password will also work to access on-demand content.
There are several possible causes for this to happen.
To add a mobile phone number, you will need to edit your Cisco OneID account. You can access this by logging in to CiscoLive.com, clicking the drop down with your name in the top navigation and selecting the Account Settings page. On the Account Settings page there is a link to edit your Cisco OneID information to set up a recovery phone number within the security settings.
There are different reasons for not receiving the email.
There are several possible causes for this to happen.
To add a mobile phone number, you will need to edit your Cisco SSO profile. Alternately, you can access this by logging in to CiscoLive.com, clicking the drop down with your name in the top navigation and selecting the Account Settings page. On the Account Settings page there is a link to edit your Cisco SSO information to set up a recovery phone number within the security settings.
You can update your Cisco Live information from the “Account Settings” page. To navigate to the “Account Settings” page by clicking the drop down with your name in the top navigation and selecting the “Account Settings” page. To edit your event-related information, you will need to return to the event’s registration site.
Some personal information can only be edited by updating your Cisco OneID profile. You will need to log back in to Cisco Live for your OneID edits to appear.
Choose the one of the following links to edit your information:
To update your preferred first name, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. On the Account Settings page, click the link to edit your Cisco OneID information. You will be sent to the Cisco OneID Profile Management page. From this page, click the “Personal” link and add your preferred first name into your personal details. When finished, click the “Update” button.
To add a recovery number to your account, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. From this page, click the link to edit your Cisco OneID information. You will be sent to the Cisco OneID Profile Management page. From this page, click the “Security” link. To turn on a Recovery Number, toggle the switch to on. You will be asked to verify your password. Once verified, enter in the phone number you’d like to use and click “Submit”. You will be sent a 6-digit code to the number you entered. This code is only active for 5 minutes. Enter your code onto the screen and click “Submit”. You will now receive an on-screen confirmation that you have successfully added a recover number to your profile.
To add two-step authentication, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. From this page, select the link to edit your Cisco OneID information. You will be sent to the Cisco OneID Profile Management page. From this page, click the “Security” link. To turn on Two-Step Authentication, toggle the switch to on. You will be asked to verify your password. Once verified, select the authentication app(s) to install on your mobile device. If you already have one of these apps installed on your device, click the "next" button.
In your authentication app, scan the QR code from the screen or manually enter the key into your app. The app will generate a 6-digit code that you must enter on the screen. When finished, click the “Submit” button.
You can update your Cisco Live information from the Account Settings page. To navigate to the Account Settings page by clicking the drop down with your name in the top navigation and selecting "Account Settings." To edit your event-related information, you will need to return to the event’s registration site.
Some personal information can only be edited by updating your Cisco SSO profile. You will need to log back into Cisco Live for your SSO profile edits to appear.Choose the one of the following links to edit your information:
To update your preferred first name, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. On the Account Settings page, click the link to edit your Cisco SSO information. You will be sent to the Cisco SSO Profile Management page. From this page, click the “Personal” link and add your preferred first name into your personal details. When finished, click the “Update” button.
To add a recovery number to your account, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. From this page, click the link to edit your Cisco SSO information. You will be sent to the Cisco SSO Profile Management page. From this page, click the “Security” link. To turn on a Recovery Number, toggle the switch to on. You will be asked to verify your password. Once verified, enter in the phone number you’d like to use and click “Submit”. You will be sent a 6-digit code to the number you entered. This code is only active for 5 minutes. Enter your code onto the screen and click “Submit”. You will now receive an on-screen confirmation that you have successfully added a recover number to your profile.
To add two-step authentication, log in to CiscoLive.com, select the drop down with your name in the top navigation and select the Account Settings page. From this page, select the link to edit your Cisco SSO information. You will be sent to the Cisco SSO Profile Management page. From this page, click the “Security” link. To turn on Two-Step Authentication, toggle the switch to on. You will be asked to verify your password. Once verified, select the authentication app(s) to install on your mobile device. If you already have one of these apps installed on your device, click the "next" button.
In your authentication app, scan the QR code from the screen or manually enter the key into your app. The app will generate a 6-digit code that you must enter on the screen. When finished, click the “Submit” button.
Cisco Live access is based on the Cisco OneID single sign on (SSO) account for the Cisco Live web sites. This implementation improves security and reduces the need to remember multiple IDs.
Sessions can be added to your favorites list for ease of reference for future viewing. You can add a session to your favorites list by clicking the star. Click the box next to “Show Favorites Only” in the search area to view your favorites list.
Visit the On-Demand Library page and input a search or phrase and click the Search icon. You can also use the filters on the left to narrow the results. The filters and search box can be used separately or together. You can remove filter options from the search by clicking the x next to the filter name located below the search box or clicking the “Clear” button.
Tip: To narrow a search down, put the search term(s) into double quotes. For example searching for Digital Transformation can return over a 1000 records, however if you search for “Digital Transformation” you can limit the number of records to a few 100. This along with using the filters on the side can give you a much more distinct list of search results.
Cisco Live access is based on the Cisco SSO account for the Cisco Live web sites. This implementation improves security and reduces the need to remember multiple IDs.
Sessions can be added to your favorites list for ease of reference for future viewing. You can add a session to your favorites list by clicking the star. Click the checkbox next to “My Favorites” in the search area to view your favorites list.
Visit the On-Demand Library page and input a search or phrase and click the Search icon. You can also use the filters on the left to narrow the results. The filters and search box can be used separately or together. You can remove filter options from the search by clicking the x next to the filter name located below the search box or clicking the “Clear” button.
Tip: To narrow a search down, put the search term(s) into double quotes. For example, searching for Digital Transformation can return over a 1000 records, however if you search for “Digital Transformation” you can limit the number of records to a few 100. This along with using the filters on the side can give you a much more distinct list of search results.
Session presentation PDFs from the in-person events will be added to CiscoLive.com after the event has concluded.
Session presentations for each event will be uploaded as speakers turn them in during the event in that event’s Session Catalog (Content Catalog for Barcelona, Session Catalouge for Melbourne).
Most sessions presented at an event will contain a session presentation PDF. PDFs that are not currently available will be updated as they are received. Please check back for updates.
Conference TEC PDFs will be available on event Session Catalogs during the event and on CiscoLive.com after the event as finished. TEC PDFs are only viewable to those who purchased them. TEC sessions are not recorded.
Keynotes are often available as early as 24 hours after broadcast on the Cisco YouTube channel. Keynotes are added to CiscoLive.com after the event has finished. Keynotes do not have PDFs.
Live broadcasts of global Cisco Live events are viewable from the home page of CiscoLive.com. You do not need an account to view these broadcasts. Broadcast details are published to the Online Events page several weeks before the event.
Session recordings are usually available within 1-2 weeks after a live event. Check the home page news section for updates. While we do record a large number of sessions, not all sessions are recorded.
Note: TEC and LAB sessions are NOT recorded, as these are paid sessions meant to be delivered in-person.
Session presentation PDFs from the in-person events will be added to CiscoLive.com after the event has concluded.
Session presentations for each event will be uploaded as speakers turn them in during the event in that event’s Session Catalog (Session Catalogue for Melbourne).
Most sessions presented at an event will contain a session presentation PDF. PDFs that are not currently available will be updated as they are received. Please check back for updates.
Conference TEC PDFs will be available on event Session Catalogs during the event and on CiscoLive.com after the event as finished. TEC PDFs are only viewable to those who purchased them. TEC sessions are not recorded.
Keynotes are often available as early as 24 hours after broadcast on the Cisco YouTube channel. Keynotes are added to CiscoLive.com after the event has finished. Keynotes do not have PDFs.
Live broadcasts of global Cisco Live events are viewable from the home page of CiscoLive.com. You do not need an account to view these broadcasts. Broadcast details are published to the Online Events page several weeks before the event.
Session recordings are usually available within 1-2 weeks after a live event. Check the home page news section for updates. While we do record a large number of sessions, not all sessions are recorded.
Note: TEC and LAB sessions are NOT recorded, as these are paid sessions meant to be delivered in-person.
Select the "speaker" icon on the left side of the player controls. Click the icon once to mute or hover over the icon to use vertical volume slider to reach the level of sound to your preference.
If you are having issues playing back a video, please ensure that any ad blockers are turned off.
Select the "download" icon located on the right side of the control bar to download the highest quality MP4 rendition of the video loaded in the player. You will be prompted to save the file onto your device where you specify. Please note that initiating the file download process will have a delay proportionate to the session length before prompting for a save location. This may take several minutes.
Tips on optimizing the video file download process are:
All videos are copyright © 2020 Cisco and/or its affiliates. All rights reserved. Video download is allowed for personal use only. Distribution or upload to web sites including social media sites is prohibited.
Playback Rates provides the ability to manually select a different playback rate – faster or slower than the default speed.
To change playback rate, start a video and select the playback rate button in the bottom right corner of the player (default is 1x). Choose a different rate to see how video playback speed changes. Notice that when you change the playback rate, the duration time displayed is re-calculated based on the selected rate.
Picture-in-picture (PIP) mode allows you to multitask on your devices. This feature will pin a small video playback window of the screen while the you performs other tasks. You may drag the PIP window around the corners of the screen to place it in the most convenient location. You can pause and play the video in the PIP window, or remove it completely.
The Quality Selector, a gear icon in the bottom corner of the player, provides you the choice to manually select a different rendition as the video is playing. Once you make a selection, the gear will spin until the new quality is rendered.
To view a video at fullscreen, select fullscreen icon to enable. When the video starts playing, the fullscreen icon will appear in the bottom right corner of the player.
Select the "speaker" icon on the left side of the player controls. Click the icon once to mute or hover over the icon to use vertical volume slider to reach the level of sound to your preference.
If you are having issues playing back a video, please ensure that any ad blockers are turned off.
Select the "download" icon located on the right side of the control bar to download the highest quality MP4 rendition of the video loaded in the player. You will be prompted to save the file onto your device where you specify. Please note that initiating the file download process will have a delay proportionate to the session length before prompting for a save location. This may take several minutes.
Tips on optimizing the video file download process are:
All videos are copyright © Cisco and/or its affiliates. All rights reserved. Video download is allowed for personal use only. Distribution or upload to web sites including social media sites is prohibited.
Playback Rates provides the ability to manually select a different playback rate – faster or slower than the default speed.
To change playback rate, start a video and select the playback rate button in the bottom right corner of the player (default is 1x). Choose a different rate to see how video playback speed changes. Notice that when you change the playback rate, the duration time displayed is re-calculated based on the selected rate.
Picture-in-picture (PIP) mode allows you to multitask on your devices. This feature will pin a small video playback window of the screen while you perform other tasks. You may drag the PIP window around the corners of the screen to place it in the most convenient location. You can pause and play the video in the PIP window or remove it completely.
The Quality Selector, a gear icon in the bottom corner of the player, provides you the choice to manually select a different rendition as the video is playing. Once you make a selection, the gear will spin until the new quality is rendered.
To view a video at fullscreen, select fullscreen icon to enable. When the video starts playing, the fullscreen icon will appear in the bottom right corner of the player.
Cisco Live web sites are best viewed on current versions of the following browsers:
Use of older versions of the above browsers or Internet Explorer 11 may result in display or functionality issues on Cisco Live sites.
Cisco Live web sites are best viewed on current versions of the following browsers:
Use of older versions of the above browsers or Internet Explorer 11 may result in display or functionality issues on Cisco Live sites.
For questions related to specific events including event registration/pass, email or call the appropriate support team.
Cisco Live AMER
Registration Support: 1.866.405.2508
International: +1.650.416.8768
Email Support: ciscolive@ciscoevents.com
Cisco Live EMEA
Email Support: CiscoLiveEMEA@cisco.com
Cisco Live APJC
Registration Support: +61.2.8908.5644
Email Support: ciscolive@veritas.com.au
