Cisco Live's IT Management program is designed to help people with a foot in both the IT and business worlds. It offers a unique mix of business and technical sessions in an interactive forum that can help you find answers to the biggest questions facing today's IT leaders. The program is suited for:

• IT Managers
• IT Directors
• Vice Presidents of IT
• Project managers
• IT architects
• Middle to senior level IT leaders

Your Hosts for the Cisco Live IT Management Program
Cisco executives Guillermo Diaz and Lance Perry will share the hosting duties for the IT Management program. As experienced leaders of large IT organizations in their own right, they understand the challenges today’s IT managers face. They’ll help keep the focus on the topics that matter most to you.

Guillermo Diaz, Jr.

Senior Vice President, Information Technology, Cisco Systems

Guillermo Diaz, Jr. is the Senior Vice President of Cisco Connected IT Services where he oversees a global team responsible for Enterprise IT Architecture, accelerating new services and software business models for Cisco, its customers, and partners. He is also the IT leader for the Cisco Services $9 billion business and the Cisco WebEx Collaboration Services Group.

Since joining the company in 2000, Guillermo has helped develop Cisco’s world-class IT architecture by leading initiatives that have enabled significant business foundations such as the Enterprise (Network) Management Systems, Database Foundation, Web architecture, Cisco.com, and Cisco Employee Connection (Cisco’s Intranet). In addition, he has led IT architecture and delivery and management of key business functions such as Quote to Invoice, Issue to Resolution, Forecast to Delivery, and Professional and Technical services.

Lance Perry

Vice President, IT Customer Strategy and Success, Cisco

Lance Perry leads Cisco’s IT Customer Strategy and Success (CS&S) organization in creating trusted partnerships with Cisco customers worldwide by sharing IT architecture, system, and application best practices. Under Perry’s direction, IT CS&S collaborates with development groups inside Cisco in driving innovation and integration of product and systems that enhance customer success. The organization also includes the IT Acquisitions Integration team, which integrates the IT of acquired companies into Cisco.

Perry joined Cisco in 1995 and has extensive experience in the global delivery of technology resources and services while building strong alignment between IT and the business. As a trusted advisor for infrastructure, executive liaison to multiple business units, and the IT representative on cross-functional Cisco business councils, Perry shapes IT policy and process and serves as a member of the IT senior leadership team at Cisco.

2013 IT Management Agenda

Information: it’s the essential commodity in helping you build and sustain a competitive advantage. Cisco Live’s IT Management program delivers the kind of information you need in a variety of ways. At Cisco Live, you can:

• Attend exclusive IT Management sessions presented by Cisco and industry executives.
• Learn how Cisco prioritizes its own IT objectives.
• Understand how to use cutting-edge technology to support your business objectives.
• Hear about Cisco’s strategic vision for the next 12 to 18 months.
• Join a year-round community of IT leaders through Cisco Live 365.
• Network with peers from around the world who share your interests.
• Speak directly with key executives at Cisco.

To get a glimpse into the 2012 IT Management program, click on any of the links below. You will be taken to the session in Cisco Live 365 where you can click on the “View Session” link. You will need to login or register to view the videos.

This year I chose the IT management program because I got into management within my own organization just this past year, and I saw the opportunity to maybe learn from people who are already doing the management-type position. Very impressed with the program so far.
- Cisco Live IT Management Attendee

This was a wonderful program for individuals who have made the move from strictly technical to architecture, supervision and management. The perspectives shared, tools noted and case studies have been extremely helpful in understanding the process of bringing innovation to the forefront of IT and making a strong case for what is reasonable and proper in today’s environment.
- Corby Schmitz, Network Engineer, Argonne National Lab

I really enjoyed gaining the appreciation of how Cisco’s internal activities were performed – particularly as they worked through the processes in deploying their IT services.
- Timothy Shortall, Manager, Engineering, University of Maryland

Excellent job in making a program with the management team where we were able to share our challenges together since we were all at the same level.
- Bonnie Kriewald, IT SD Networking & Desktop Mgr, General Dynamics

I head up IT for my organization, so it’s the one that kinda helps cover broadly what Cisco does and helping me even from a career-development standpoint of how to manage the IT within our organization and leverage Cisco in the best possible way.
- Cisco Live IT Management Attendee

…the biggest benefit as I’m attending the IT management program is just getting exposed to the insights inside Cisco’s organization.
- Cisco Live IT Management Attendee

I’ve been at and attended Networkers in the past, and I know that I really appreciated coming to this conference as an engineer. It was innovative. It was encouraging and exciting, but it was very difficult for me to justify coming as a manager when not all my engineers could come, so when I saw the IT management track, it was really encouraging to me.
- Cisco Live IT Management Attendee

Cisco certifications are highly respected IT certifications that bring valuable, measurable rewards to network professionals, their managers, and the organizations that employ them. Cisco offers five levels of career certifications: Entry, Associate, Professional, Expert, and Architect as well as Specialist certifications that enhance core networking knowledge in specific technologies.