Working together, people can achieve extraordinary things. Empower collaboration and innovation, everywhere.


Join us at Cisco Live Las Vegas and learn how you can build an agile organization and extend your business reach. Discover how Cisco Collaboration solutions give you the space to exchange ideas, unite and get things done – giving your business a competitive advantage.

Why Attend

Immerse yourself in Collaboration. Get access to the latest products and the training, education, and connections to help you move ahead of your competitors in the innovative new world of digital business.  Need more? – download our Convince Your Boss proposal



Get the information and training you need to move ahead of competitors


Choose from more than 100 technical sessions dedicated to Collaboration


Attend exclusive roadmap sessions and connect with executives


Experience hands-on demos and meet the product teams


Meet 1:1 with engineers on the topics that matter most


Explore the latest technology and integrations from top partners


Build your professional network and come home with new connections

Who Should Attend

Designed to inspire and educate IT and business professionals using or interested in using collaboration technologies within businesses.

Chief Information Officer

SVP of Customer Care

VP of IT Infrastructure

VP of Applications

VP/Director of Desktop/Client Services

Enterprise Architect

Global Director of Telecommunications

Application/Solution Developers



Collaboration Partners

Network Professionals New to Collaboration

Technology Track

Whether you’re just starting to adopt collaboration as a small business or looking for strategies to scale throughout your enterprise, these sessions will deliver the information to ensure your implementations are a success.  We will demonstrate the ability to enhance your existing business processes and enable a continuous innovation workflow with Cisco Spark and Cisco Spark Board. See how to take your contact center to the next level.  Learn how this can all be achieved in the cloud, on-premises or through hybrid deployments, and how easy it is to buy, implement and use. Ultimately, you will discover how Cisco Collaboration solutions gives you the space to exchange ideas, unite and get things done – giving your business a competitive advantage.


View All Collaboration Sessions

Learning Paths

You can pick and choose from sessions in multiple tracks or use the recommended learning paths below to focus on the specific Collaboration area that matter most to you.


Top Collaboration Sessions

Please Note: To attend any of the following sessions they must scheduled in the Session Catalog.

Must Attend Sessions

Four-and eight-hour labs and seminars specific to Collaboration to empower working together, innovation anywhere & achieve the extraordinary.  Labs and Technical Seminars offer in-depth learning opportunities in an interactive environment.

Prime Collaboration Provisioning, Assurance and Analytics – Deployment and Best Practices Lab
Date/Time: Sunday, June 25, 8:00 am – 5:00 pm
This lab is intended to show the best practices to deploy and maintain a Collaboration solution using Prime Collaboration Provisioning and Assurance (including Analytics).

Collaboration Security for the Enterprise Preferred Architecture
Date/Time: Thursday, June 29, 8:00 am – 12:00 pm
This lab examines end-to-end collaboration security as deployed with the Enterprise Preferred Architecture.

View all Collaboration Labs & Seminars

New Collaboration Sessions

Cisco UC Manager Security & Certificate Deep Dive
Date/Time: Monday, June 26, 8:00 – 10:00 am
Hear an overview of UCM and endpoint security features followed by an in-depth discussion of PKI, Certificates, and Trust Lists and finally go through frequently encountered scenarios related to security features in UCM.

Cognitive Collaboration – Rise of the Machines
Date/Time: Monday, June 26, 4:00 – 5:30 pm
This future facing session will help prepare you for this new and exciting wave of technologies in the context of Collaboration technology.

Extending the Collaboration Eco-System using Spark APIs for Non-Developers
Date/Time: Monday, June 26, 4:00 – 5:30 pm
You will learn how to guide collaboration specialists without experience in SW development from zero to building the first simple integrations based on the Spark APIs.

What’s new in Cisco Collaboration: Overview of New and Changed Across the Collaboration Solution Release
Date/Time: Tuesday, June 27, 11:00 am – 12:00 pm
Learn what’s new and changed across the 11.6 and 12.0 Collaboration Solution Release (CSR).

Let’s CHILL: Industry-Wide Innovation on Hyper Drive
Day/Time: Wednesday, June 28, 2:00 – 3:00 pm
Innovation emerges from the crucible of colliding ideas, false starts, new iterations, and trying yet again. We’ll share an example of how 48 hours of collaborative innovation produced a user-tested, Cisco Spark solution – and built a startup from scratch.

Cisco Spark Hybrid Services Architectural Design
Date/Time: Thursday, June 29, 8:30 – 10:00 am
You will learn to design a Cisco Spark Hybrid Services architecture for your Collaboration network, understand the implications and plan for a deployment strategy.

Thought Leadership Sessions

Attend technology and case study sessions around collaboration technology from Cisco and Diamond Partner executives.

The 90s Called…They Want Your Workplace Back: How to Create a New Work Paradigm
Date/Time: Monday, June 26, 5:00 – 5:30 pm
We’ll show you how Cisco Spark has increased productivity, communication and employee satisfaction with real use cases — all in a secure, compliant IT environment.

Worried About Putting Your Data into the Cloud? Good, You Should Be
Date/Time: Thursday, June 29, 12:00 – 12:30 pm
Moving workloads to the Cloud has tremendous benefit, but it doesn’t come without risk.  Putting your confidential data into the Cloud means you trust the vendor to keep it safe for you.

Attend Exclusive Roadmap Sessions

Customer Connection Program (CCP) members have access to exclusive sessions. Not a Customer Connection member? Join at You will be able to schedule CCP sessions 1 – 2 business days after joining the program.

Cisco Meetings and Spark Message Strategy and Roadmap
Date/Time: Monday, June 26, 8:00 – 9:30 am
This session provides a deep dive into the planned strategy and roadmap for Cisco Spark Meeting, Spark Message, and Cisco WebEx.

Cisco Edge Architecture Roadmap
Date/Time: Monday, June 26, 1:30 – 3:30 pm
Cisco Collaboration Edge Architecture combines core gateway and session border control (CUBE) capabilities with the capabilities of Cisco Expressway to deliver the industry’s most comprehensive any-to-any solution.

Cisco Jabber Strategy and Roadmap
Date/Time: Monday, June 26, 4:00 – 5:30 pm
This session will provide an update on the strategy for Cisco Jabber and clarify the differences between Cisco Jabber, Spark and WebEx applications.

Cisco Conferencing Infrastructure and Video Endpoints Roadmap
Date/Time: Tuesday, June 27, 8:00 – 10:00 am
This session provides short overview of our meetings strategy for cloud and premises. It will then deep dive into the planned roadmap for Cisco on premises solutions including video endpoints.

Cisco Calling & IP Phones Strategy and Roadmap
Date/Time: Tuesday, June 27, 1:30 – 3:30 pm
This session provides a deep dive into the planned roadmap and strategy for Cisco unified communications infrastructure products, including Cisco Spark Call, Unified Communications Manager, Business Edition, IP Phones, Unity Connection, and Hosted Collaboration Solution.

Open Forum Q&A with Cisco Collaboration Technology Group Product Managers
Date/Time: Tuesday, June 27, 4:00 – 5:30 pm
This is a unique opportunity for Cisco Customer Connection members to have candid discussions about about Cisco’s collaboration strategy, portfolio, products and solutions.

Design the Future of Collaboration Administration
Date/Time: Wednesday, June 28, 4:00 – 5:30 pm
We will update you on our progress in re-building the collaboration administration experience, then we’ll roll up our sleeves and work together to co-design solutions to problems you’re facing now.

Cisco Customer Connection Program Business Meeting
Date/Time: Thursday, June 29, 10:30 am – 12:00 pm
Discuss what’s working well in the program and what improvements can be made to build member involvement and enhanced value for you.

Dive Into our Products and Solutions

WebRTC: the Journey from Browser Plugins to Thin Client Communications
Date/Time: Tuesday, June 27, 12:30 – 1:00 pm
In this session you will get an overview of how web browsers are evolving from legacy plugin frameworks and embracing HTML5/WebRTC technology to enable unified communication and collaboration technology.

Collaboration Solutions Analyzer
Date/Time: Tuesday, June 27, 8:45 – 9:15 am
During this session we will cover the functionality available and participants will learn how this tool can help them during deploying, monitoring and troubleshooting by covering a few commonly seen issues.

Meet with Experts

Schedule a 1:1 meeting to discuss your unique questions and challenges. We will have over 25 different collaboration engineers on-site in Las Vegas.


Learn more about Meet the Expert


Visit the Cisco Campus in the World of Solutions where you can experience collaboration and see demos of the latest innovations. Experts are available for you to ask questions and get expert advice. Don’t forget to meet with 18 of our collaboration partners in the Partner Village.

Collaboration Zone

The Cisco Collaboration booth will showcase how innovative collaboration and teamwork can be achieved easily and cost-effectively in a cloud, on-premises and hybrid deployment.

Location: Cisco Campus

Deep Dive into Demos

Take a deep dive in to Cisco’s products, solutions, and services where demonstrations presented by Cisco experts will round out what you learn from the sessions you attend.


Focused Collaboration Solutions Sessions

Hear from Cisco subject matter experts and partners during scheduled, focused presentations that complement what you’ll see and do in the Campus Collaboration Zone.

Clinic-of-the-Future: Digital Transformation of Clinic Infrastructure
Date/Time: Wednesday, Jun 28, 6:00 – 6:15 pm
Learn how to transform the clinic experience with cloud managed platforms tailored to healthcare.

Communications, the Meraki Way
Date/Time: Tuesday, Jun 27, 1:15 – 1:30 pm
Learn to easily implement and scale a phone system without excessive operational overhead.

View all Collaboration Theater Sessions

Extend and Enhance Your Cisco Investment in the Collaboration Village

See how Cisco’s Collaboration partners can help you design, manage and deploy cutting edge collaboration solutions for your organization. Whether you want to deploy on-prem, cloud, or take a hybrid approach, Cisco partners provide messaging, calling, meeting and care solutions for organizations of any size.

AI-rich, conversational chatbots bring enterprise collaboration to life
Time/Date: Tuesday, Jun 27, 2:45 – 3:00 pm
Hear how customers are employing Chatbots (aka virtual assistants) that stand up to enterprise requirements and practical use cases—across HR, IT, Marketing, Sales, ERP, and more.

Biggest Tech Screwups: how to get quality software and avoid wasting time and money
Time/Date: Wednesday, Jun 28, 1:15 – 1:30 pm
Let’s talk about when and why tech screwups happen and the ways to not screw it up.

View all Collaboration Village Sessions

Interact and Collaborate in the Think Tank

Unique sessions, in a relaxed setting, that stimulate thought-provoking discussions.

Move fast into collaboration with Cisco Spark and CenturyLink
Thursday, Jun 29, 12:30 – 1:00 pm
Drive communications to deliver key information to the right person at the right time. Learn new ways to engage a growing Social Media First population.

View all Collaboration Think Tank Sessions

Walk-in Self Paced Labs

Cisco Live’s Walk-in Self-Paced (WISP) Labs give you one-of-a-kind hands-on experience on a variety of products and solutions from Cisco. You’ll have the chance to work through pre-designed scenarios that show you firsthand how these technologies can transform your business. You’ll also have the opportunity to explore full configurations and new features, so you can make informed recommendations on which solutions are right for your workplace. All WISP labs are available on a first come, first served basis. Just stop by the WISP area in the World of Solutions.

Cloud Context Service Implementation in Unified CCE Solution WISP Lab
Get hands on experience on how to register & deregister on premise components of contact center solution such as Finesse, CVP etc. to Context Service.

Configure and troubleshooting SIP TLS with Gateways and CUCM
Learn how to install and configure certificates encrypted SIP signaling and media (SRTP) in CUBE and CUCM resulting in understanding  voice security deployment.

View all Collaboration WISP Sessions


Integrated Voice and Collaboration
Apple and Cisco – Integrated Voice and Collaboration – Teamwork Anywhere
Meet Cisco Spark Board
See how the Cisco Spark Board is everything you need for your conference room in one, easy to use device.
Cisco Spark Innovation Fund
Cisco Spark Innovation Fund to drive innovation within the Cisco development community.

Cisco would like to thank the following sponsors:

Diamond Sponsors

Emerald Sponsors