TECHNOLOGY TRACKS

Our technical education program is organized by technology tracks to help you find sessions most relevant to you.

COLLABORATION

Whether you are in the middle of a global workplace transformation or you’re designing your first meeting space as a small business, Cisco Webex sessions will provide the information needed to ensure your collaboration experience is set up for success. Learn how the power of the Webex platform will transform customer experience and employee productively. Ready for the cloud? On-premises? A little of both? We have you covered.

Whether you are in the middle of a global workplace transformation or you’re designing your first meeting space as a small business, Cisco Webex sessions will provide the information needed to ensure your collaboration experience is set up for success. Learn how the power of the Webex platform will transform customer experience and employee productively. Ready for the cloud? On-premises? A little of both? We have you covered.

LEARN

LEARNING MAPS

Download a Learning Map to see a curated set of Anytime technical sessions on specific technology topics. Follow the session progression – at your convenience – to reach your learning goals. Learning maps include sessions for All-Access pass holders.

Cisco Contact Center and The Cloud
Dive deep into Webex contact center capabilities, such as routing, Agent desktop, reporting and omni-channel.

Collaboration Applications and Integrations​
Learn about Collaboration innovation, Workspace design, and recent technical developments like the AV1 codec, hybrid application and expressway services.

Collaboration Security and Identity
Uncover Collaboration superpowers with security and identity. Learn about concepts, provisioning and zero trust models for anyone who takes security seriously.

TECHNICAL EDUCATION

The Technical Education curriculum at Cisco Live focuses on areas critical to today’s IT professional, at all skill levels. Learn more about session formats, like Broadcast and Anytime sessions, and session types from technical breakouts to customer success stories, to get the most out of your digital experience.

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1:1 LEARNING

Get unparalleled education, enhance your existing business processes, and empower innovation anytime, anywhere. Attend technical education sessions and get hands-on with demos to hone your knowledge and skills related to Security strategy and solutions.

Discover more about 1:1 Learning

MUST ATTEND SESSIONS

PRODUCT & OVERVIEW SESSIONS

Product & Strategy Overview sessions deliver a high-level overview of a Cisco product or solution. Designed for customers to see how new technology products and innovations are changing team collaboration.

View All Collaboration Product & Strategy Overview Sessions

WALK-IN LABS

Walk-in Labs provide the opportunity to get hands-on experience on a variety of Cisco products and solutions. Each 30-60 minute pre-designed scenario allows you to explore configurations, evaluate and test some of the latest products – all at your own pace. All Walk-in Labs are offered on a first come, first served basis. No scheduling is required.

View all Collaboration Walk-in Labs

VIDEOS

Introducing the Webex Desk Pro

The Webex Desk Pro is the most advanced, AI powered collaboration device for the desk.

Webex Works with the Tools You Love

Webex interops with the tools you love and use every day, including Microsoft, Salesforce, and more.

Day in the life of a knowledge worker

Solution Video showcasing the collaboration portfolio with the story line of Day in Life of a Knowledge Worker

VIDEOS

Introducing Cognitive Collaboration

Make your meeting experiences more productive, more secure, and more human with cognitive collaboration.

Jerry Bruckheimer Films Transforms Teams

See how Cisco Webex Teams is at the center of filmmaker Jerry Bruckheimer’s blockbuster successes.

WEBEXPERIENCE ZONE

Join us at Booth 1129 in the World of Solutions to experience Cisco Webex, the only cognitive collaboration solution that integrates Calling, Meetings, Teams, Devices, and Cisco Contact Center — to make technology invisible — driving team productivity and efficiency. Don’t miss the opportunity to get a hands-on experience of Cisco Webex with:

  • Lightning Talks: Stop by the Webexperience Zone Theater for short talks about Calling, Meetings, Cisco Contact Center, and more.
  • Booth Tours: Book a personalized, guided tour to see Cisco Collaborations latest innovations, including the new Cisco Webex Room Kit Mini, Cisco Webex Share, Cisco Contact Center, and the 85" Cisco Webex Board. Space is filling up fast.

CONNECT WITH EXPERTS

Make plans to meet with a Cisco expert in San Diego. Schedule a 1:1 meeting to discuss your unique questions and challenges, or drop by a Technical Solutions Clinic to interact with the best and brightest engineers. Our Collaboration experts are ready to tackle your most pressing challenges.

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