General

When will registration open?

Registration is officially open. Review our registration packages for more details on package pricing and other details. Hotel registration will open in January. 

Why should I attend?

Better question – why wouldn’t you?! Attending Cisco Live is like supercharging your career in just one week. You’ll receive training that would typically take multiple courses, connect with a vibrant community of peers and experts, and have an absolute blast! Use our Convince Your Boss letter to help you get the approvals you need to travel to Las Vegas. 

Will there be a Cisco Live Celebration party at the event?

Yes, we are planning a celebration event on Wednesday evening and can’t wait for you to participate.  More details about the party will be available in early 2027.

When will you announce who the Celebration talent is?

We are just as excited as you to celebrate at Cisco Live!  More details about the party and who will be performing will be available in early 2027.   

When can I book my hotel?

Hotel registration will open in early 2027.

Where can I find the Week-at-a-Glance?

A high-level preview of the Week-at-a-Glance can be found here. 

Will there be a broadcast of the event?

Yes, we are thrilled to host a free global broadcast with key sessions from the week. More details to come soon.

Will there be an opportunity for Cisco partners to sponsor Cisco Live 2027 in Las Vegas?

Sponsorship sales for Cisco Live 2027 Las Vegas open October 19, 2026, for all active partners in good standing. To learn more, view our Sponsorship page.

If I have questions, who can I contact regarding Cisco Live 2027 Las Vegas?

Registration Support: 1.866.405.2508

International: 1.650.416.8768

Email Support: ciscolive@ciscoevents.com

Are there any Health & Safety guidelines for attending Cisco Live 2027 in Las Vegas?

The health and safety of event attendees is our top priority. If you are feeling unwell, please refrain from attending the event. Currently, Cisco does not have any health-related requirements in place for event attendance. Should this change, we will follow up with updated guidance.

Registration

How much does it cost to attend?

We offer various package price points to fit your needs, ranging from $895 for an Explorer package to $2,795 for a Full Conference package. Check out registration packages for more information.

Is there an age requirement to attend Cisco Live?

Yes, you must be 21 years old or older to attend any Cisco Live events. 

Is there an Expo-only pass available?

Yes, we offer an Explorer pass for $895 that allows access to Keynotes, the World of Solutions, and our celebration event. Learn more on the registration packages page.

What is the Wednesday Explorer pass?

New this year, we are offering a one-day Explorer pass. It is a single-day registration package, valid for Wednesday, June 9. Experience the energy and inspiration of Cisco Live. Attend the Wednesday Keynote and select sessions, experience the World of Solutions, and join the fun at the iconic Cisco Live Celebration.

What is included with the Wednesday Explorer pass?

The pass includes: 

  • Wednesday Keynote access
  • Access to the World of Solutions and select sessions
  • Entry to the Cisco Live Celebration on Wednesday night

How much does the Wednesday Explorer Pass cost?

The registration fee is $500 or 7 Learning Credits. Learn more on the registration packages page.

Can I use my Cisco Learning Credits (CLCs) to pay for my Cisco Live registration?

Yes! You can redeem your CLCs to purchase your registration package for Cisco Live as well as pay for Technical Seminars. View more CLC FAQs

Do I need to be registered to attend the conference?

Yes, you must purchase a Cisco Live registration pass to attend the event. Learn more on the registration packages page.

How do I register for Cisco Live?

Register for Cisco Live by visiting registration packages page to determine which package is best for you.

Do you offer discounted rates?

Yes! We offer discounted rates on Full Conference and IT Leadership packages for eligible Government and Education employees, as well as group discounts for organizations that purchase three or more packages of the same pass type in a single transaction. View more group discount details.

How do I purchase a Lab or Seminar?

Each Full Conference and IT Leadership package includes one 4-hour Instructor-Led Lab (subject to availability). Instructor-led Labs are not available to purchase.  

Technical Seminars (4-hour) can be added to any Cisco Live package. To purchase, visit the registration packages page to review the pricing. If you are already registered, log in to the Attendee Dashboard to add onto your package.

Session scheduling for Technical Seminars will open in early March. Scheduling for Labs will open in late April. We will notify you when these open. 

Will there be certification exams at Cisco Live?

Yes, one free Cisco or Splunk certification exam is available to all Full Conference and IT Leadership package holders. 

Note: Exam registration is separate from event registration. The exam registration with Pearson will open in January. We will reach out to you when it is open.

Can I bring a guest to Cisco Live? How can I purchase a Cisco Live Celebration guest pass?

Yes! Guest passes can be purchased by the Cisco Live registrant during registration or through the Attendee Dashboard once registration is completed.

Note: You must be 21 years old or older to attend any Cisco Live events. 

What is your cancellation policy?

Cancellations must be received in writing to the Cisco Live Registration Team.

Dates, Refund Amount
Through April 30: Full Refund
May 1 – May 14: 50% Refund
May 15 or Later: No Refund

Note: Cisco Learning Credits are non-refundable.

What is the Attendee Dashboard?

The Attendee Dashboard is a personalized dashboard for all registered attendees to find details of their Cisco Live package. In the dashboard, you can add to/update/cancel registration, check on CCIE or NetVet status verification, and more.

How do I update my registration information?

Visit the Attendee Dashboard or email the Cisco Live Registration Team.

Where can I access my invoice for the event?

Once you’ve completed your Cisco Live registration, you will receive a confirmation email with your invoice attached. You can also find your invoice in the Attendee Dashboard.

I can no longer attend. Can I transfer my event registration to someone else?

If you are unable to attend after registering, you can submit a substitution from the same company to the Cisco Live Registration Team. Notification must be received in writing by May 14, 2027. For substitutions after the deadline, please bring written notification to the onsite Cisco Live Registration area in Las Vegas.

How do I select the Instructor-led Lab included with my Cisco Live package?

Session scheduling for Instructor-led Labs will open in late April. We will reach out to you when scheduling is open. 

Group Registration

What is group registration?

Group registration is available when you purchase 3 or more passes of the same pass type in a single transaction.

What is delegate registration?

Delegate registration is for purchasing 1-2 passes on behalf of someone else. All pass types are available, at current registration price.

How is delegate registration different from group registration?

Group registration applies when you purchase 3 or more of the same pass type in a single transaction, which qualifies for a discount. Delegate registration is for purchasing 1-2 passes and does not include a discount.

Which packages are eligible for the discount?

Group discounts are available exclusively for Full Conference and IT Leadership packages. While you may purchase multiple Explorer packages and Technical Seminars, discounts are not available for these package types.

What are the available discounts?

To qualify for group discounts, purchases must be the same pass type and purchased in a single transaction. Group discounts will automatically be applied at time of purchase.

Cash discount: Applied per pass, based on the current registration price at time of purchase: 3 to 4 passes provides a $200 discount; purchasing 5 to 9 passes provides a $300 discounts; purchasing 10 to 29 passes provides a $400 discount; and purchasing 30+ passes provides a $500 discount.  

Learning Credits discount: Available for Full Conference and IT Leadership group purchases only, at a fixed amount per pass based on your purchase date.

  • Full Conference: 30 LC (through Jan 18), 32 LC (Jan 19–May 3), 34 LC (May 4–31)
  • IT Leadership: 34 LC (through Jan 18), 36 LC (Jan 19–May 3), 38 LC (May 4–31)

How do I purchase registration packages for my group or as a delegate?

Go to the Group and Delegate Registration page to purchase your passes. 

Once payment is confirmed, go to “Manage group passes” in the Attendee Dashboard to open the invitation tool to invite your group, track status and send reminders. Each attendee must complete their own registration. 

Can I combine a delegate purchase with a later purchase to reach group pricing?

Unfortunately, no. Each transaction is evaluated on its own. If you later purchase more passes for the same group, that's a separate transaction and won't combine with an earlier delegate or group purchase to reach a higher discount tier.

What happens if a team member can no longer attend after registering?

Passes within a group or delegate registration are not refundable, however, substitutions can be made for these passes. Please see the Substitutions policy.

How do I manage my group’s registration?

Go to the Attendee Dashboard and select “Manage group passes” to use the invitation tool where you can distribute passes, track registration, and send registration reminders to your team. 

Can I add more attendees to my group later?

You are able to purchase additional passes through Group Registration, however, these are treated as separate transactions. Pricing is determined by the number of passes in that specific purchase, and totals cannot be combined with previous orders to reach a higher discount tier. 

What are the accepted payment methods?

You may use credit card, Cisco Learning Credits, or wire transfer payments for group purchases.

What is the cancellation policy for group and delegate registration? 

Passes through group and delegate registration are nonrefundable.

Cisco Learning Credits (CLCs)

Can I use my Cisco Learning Credits (CLCs) to pay for my Cisco Live registration?

Yes! CLCs are only for Cisco customers and partners and their respective employees to use.  You can redeem your CLCs to purchase your registration package for Cisco Live as well as pay for Technical Seminars. If you have any questions regarding your CLCs, please contact the Learning Credit Team. 

Can I register with Learning Credits if they expire before the event?

Yes. You must register for Cisco Live before the expiration date of your Learning Credits, but the event can take place after the expiration date.

I registered with Learning Credits, what happens now?

Your request will go to your Team Captain for review and approval. Once approved, you will receive an email notification. Team captain approval is required prior to the event. If your Team Captain does not approve your request within 60 days, your Cisco Learning Credits SO will be automatically declined. If you have questions about your Team Captain, contact the Learning Credit Team.

I don’t have enough Learning Credits to pay for my entire registration package. Can I use another form of payment to pay the difference?

No, unfortunately, Learning Credits cannot be used in part payment or in conjunction with any other offer. You can purchase more CLCs by contacting the Learning Credit Team.  

How do I check my Learning Credit balance?

You can access your Learning Credits via LCMT (the Learning Credits Management Tool). Or please contact the Learning Credit Team.

I need to cancel my registration paid with Learning Credits. How can I do this?

Purchases by Learning Credits are non-refundable. You may, however, request a substitution by sending an email to the Cisco Live Registration Team with the names and email addresses of both the original and substitute registrants. 

Who can I contact with additional questions about my Cisco Learning Credits?

For additional information, visit the Learning Credit FAQ page, or you can send an email to the Learning Credit Team.

Session Catalog

When will the Session Catalog be available?

The Session Catalog will be available in early March.

How do I schedule the sessions I want to attend?

You will be able to build your agenda and schedule sessions in late April. Verified NetVets will be able to schedule sessions a week prior to general attendees. Learn more about NetVet verification by visiting the Attend page. 

Account Help

For questions about account credentials or account creation contact Cisco support.

For questions about CiscoLive.com/global content or event registration contact the Cisco Live Registration Team.

Account support

Cisco Live Global can be accessed with the same username and password you use on Cisco.com. If you do not have a Cisco.com account you can create one when you register for CiscoLive.com/global.

If you previously had a CiscoLive.com login but used a different email to register for Cisco account, contact the Cisco Live Support Team to have your accounts connected (after you have completed registration for the event).

Your previous Cisco Live credentials will no longer work on CiscoLive.com/global. You must log in with your Cisco account username and password.

Registering for an event if you do not have a Cisco Account:

  • Click on the Register Now button.
  • You will be sent to the Cisco Account Sign In page.
  • Click on the Create Account button.

Creating a Cisco account:

  • Fill out the Cisco account form and click Register.
    • Email addresses can include: tilde (~), exclamation point (!), at (@), pound (#), dollar ($), percent (%), caret (^), and (&), asterisk (*) and plus (+).
    • Last Name can be 2 to 50 characters in length. You may use English and accented letters A-Z, space ( ), apostrophe ('), hyphen (-), period (.), and underscore (_).
    • Password must include one upper case character, one lower case character, and one number character. Passwords must have a minimum length of 8 characters and maximum of 60 characters.
    • Passwords must not contain special characters, except these: @ . - _ ~ ! # $ % ^ & *
    • Captcha use is required as an additional security measure. If you cannot read the captcha given to you, you can refresh the captcha for another image
  • You will receive an on-screen confirmation to check your email for an authorization code.
  • Copy the 6-digit code out of your email and enter onto the verification screen and click the "Verify" button.
  • Once verified, you can login to your Cisco account with your newly created email and password.
  • Once signed in, you will be directed back to CiscoLive.com/global.
  • To register for the event, click on the Register Now button, log in with your Cisco account credentials and proceed through the Cisco Live registration process.

Registering for an event using your existing Cisco account:

  • Login to your Cisco account with your email and password.
  • Once signed in, you will be directed back to CiscoLive.com/global.
  • To register for the event, click on the Register Now button, log in with your Cisco account credentials and proceed through the Cisco Live registration process.

Reasons why your credentials are not matching our records:

  • Your email or password is incorrect.
  • Your account is not activated. Check for your spam or junk mail for the activation email.
  • Your account is locked or suspended.
  • You do not have a Cisco account.

You suspect your Cisco account is locked or suspended:

You can contact Cisco support.

Special characters in email addresses:

You may use any of these special characters in front of the @ sign in your email address:

  • ! # $ % & ‘ * + – / = ? ^ _ ` { | } ~ .

You may use any of these special characters after the @ sign in your email address:

  • hyphen (-), period (.)

Using Cisco account credentials on CiscoLive.com/on-demand:

Your Cisco account username and password will also work to access on-demand content.

Account settings

Updating your Cisco Live profile:

You can update your information by logging in to your Cisco Live Registration.

Updating your Cisco account profile:

Some personal information can only be edited by updating your Cisco account profile. You will need to log back into Cisco Live for your Cisco account edits to appear. Choose the one of the following links to edit your information:

You will need to log back into Cisco Live for your Cisco account edits to appear.

You can access this by logging in to CiscoLive.com, clicking the drop down with your name in the top navigation and selecting the Account Settings page. On the Account Settings page there is a link to edit your Cisco account information to set up a recovery phone number within the security settings.

Updating your preferred first name:

To update your preferred first name, log in to CiscoLive.com, clicking the drop down with your name in the top navigation and selecting the Account Settings page. On the Account Settings page, click the link to edit your Cisco account information. You will be sent to the Cisco Account Profile Management page. From this page, click the "Personal" link and add your preferred first name into your personal details. When finished, click the "Update" button.

Adding a recovery number to your account:

To add a recovery number to your account, log in to CiscoLive.com, clicking the drop down with your name in the top navigation and selecting the Account Settings page. On the Account Settings page, click the link to edit your Cisco account information. You will be sent to the Cisco Account Profile Management page. From this page, click the "Security" link. To turn on a Recovery Number, toggle the switch to on. You will be asked to verify your password. Once verified, enter in the phone number you’d like to use and click "Submit". You will be sent a 6-digit code to the number you entered. This code is only active for 5 minutes. Enter your code onto the screen and click "Submit". You will now receive an on-screen confirmation that you have successfully added a recover number to your profile.

Adding two-step authentication to your account:

To add two-step authentication, log in to CiscoLive.com, clicking the drop down with your name in the top navigation and selecting the Account Settings page. On the Account Settings page, click the link to edit your Cisco account information. You will be sent to the Cisco Account Profile Management page. From this page, click the "Security" link. To turn on Two-Step Authentication, toggle the switch to on. You will be asked to verify your password. Once verified, Select the authentication app(s) to install on your mobile device. If you already have one of these apps installed on your device, click the next button.

In your authentication app, scan the QR code from the screen or manually enter the key into your app. The app will generate a 6-digit code that you must enter on the screen. When finished, click the "Submit" button.

Password help

Resetting your password:

  • From the "Reset Password" page, enter your email address associated with your account OR Click "Login" from the CiscoLive.com/global top navigation.
  • You will be sent to the Cisco SSO login page.
  • Select “Forgot Password?" underneath the Next button.
  • A temporary Reset Password link will be sent. Methods are:
    • Reset via SMS. SMS can only be used if a mobile phone number has been configured in your SSO profile
    • Reset via Email
  • Click the "Reset Password" link. This line is only good for 1 hour.
  • From the Reset Password screen, create and verify a new password. You will also receive an email confirming you have updated your account.

Password requirements:

  • Passwords must contain: One uppercase character, one lowercase character, and one number
  • Passwords must be a minimum of 8 characters and a maximum of 60 characters.
  • No special characters can be used except the following: at sign (@), period (.), hyphen (-), underscore (_), tilde (~), exclamation point (!), pound sign (#), dollar sign ($), percent sign (%), carat (^), and sign (&) and asterisk (*).

Adding a mobile number to receive password notification via phone:

In your Cisco Account Profile Management, you can add a recovery number under the Security settings tab. Choose the one of the following links to edit your information:

If you have not received the email to reset your password:

  • Check your spam or junk mail filter to see if it was sent there.
  • If you do not have a Cisco account, you will need to create one.

Resending the password reset email:

  • If you still have your on-screen confirmation that an email has been sent with a link to reset your password open, you can click the "Resend Email" link.
  • If you do not have your confirmation screen still open, you can go through the password reset process again.
  • If you continue to have issues receiving your password reset email, please contact Cisco support.