All Cisco Live registrations must be made by providing a valid credit card number or Cisco Learning Credit account at the time of registration. If other payment methods will be utilized, please see below. 

Payment Options

• Purchase orders (PO’s) – Accepted for government rate attendees ONLY. 
• Checks/wire transfers – Contact the Cisco Live Registration Team.
• All payments must be received by May 15, 2025, or the attendee’s schedule will be cleared. 
• Any attendee with an outstanding payment upon arrival at the event will be asked to provide his/her personal credit card details to process payment. The credit card provided will be reimbursed once full payment has been received by our accounting department.  

Note: Registration to Cisco Live is open to attendees 21 years of age and older. Prices and inclusions subject to change. 

Cisco Learning Credits are solely for the benefit of Cisco customers and partners and their respective employees to pay for Cisco Live Full Conference, IT Leadership, or Explorer packages as well as Technical Seminars. Learning Credits cannot be used in part payment or in conjunction with any other offer.

To pay with Learning Credits, please select ‘Payment by Cisco Learning Credits’ upon registration. You will be prompted to input your Learning Credit Sales Order Number(s) and the number of credits to be deducted from each. If you enter more than one Learning Credit Sales Order, please note that all SO# must come from the same company. 

Learning Credits will be processed immediately and must be approved by the Team Captain prior to the event (if not auto approved by your organization). Please be aware of your Sales Order expiration dates. 

If your Team Captain denies the transaction, our Registration Support team will reach out to you to validate payment. 

If you have just purchased Learning Credits, reissuing, or extended existing credits it can take up to 5 – 7 business days to process, so please bear this in mind when registering. 

Cisco Learning Credit purchases are non-refundable. Payment by Learning Credits will close on Friday, June 5, 2025.  We recommend purchasing with Learning Credits by May 30 to ensure use of Learning Credits are approved by the Team Captain prior to event. However, we will accept Learning Credits up until Friday, June 5. Please note transactions initiated after May 30 may not be fully approved by the time you arrive onsite and an alternate form of payment will be required. Please purchase Learning Credits as early as possible to ensure availability for use. 

For assistance with Cisco Learning Credits (in case of invalid or expired Sales Order numbers) you can submit a case through the Certification Online Support Tool.

Note: Cisco Learning Credits are non-refundable.

Cisco Live Package Substitution Policy

Contact the Cisco Live Registration Team to request a substitution and include the names and email addresses of both the original and substitute registrants. All substitutions must be within the same company and must be received by May 15, 2025 to avoid a $100 processing fee.