Let's Celebrate at Universal Studios Florida™

Get ready for the biggest party Cisco Live has ever thrown. We’ve reserved the entire Universal Studios Florida theme park just for you!

Customer Appreciation Event

Wednesday, June 13

7:30 pm – 11:30 pm


Celebrate your status as a Cisco customer at our annual appreciation event.


The Customer Appreciation Event is a spectacular celebration that is being hosted at the Universal Studios Florida™ theme park – we’ve reserved the whole park just for you. The night will include food, drinks, rides and a festival style music line up. It’s our way of saying thank you for being a valued customer and attending Cisco Live!


Important: New this year! Wristbands are your ticket to the Customer Appreciation Event at Universal Studios. Before you head to the party, pick up your wristband at one of the locations noted in the Cisco Events mobile app. Conference badges will not grant you access. Wristbands will not be available at Universal Studios. The replacement fee for lost wristbands is $249.


Must be 21 years of age to attend. Please bring a valid ID. 

Music Lineup

This year’s multi-stage artist lineup features a remarkable roster of seasoned and newly discovered talent. With a diverse array of musical styles including country, rock, soul, and alternative it is sure to be an event you won’t want to miss. Click on each of the photos below to read the artists’ bios.



Universal Studios™

Go behind the scenes, beyond the screen, and jump right into the action of your favorite movies at Universal Studios, the world’s premier movie- and TV-based theme park. All night long, you’ll have unlimited access to incredible rides and attractions that make YOU the star. Experience these thrilling attractions and more:


  • Harry Potter and the Escape from Gringotts
  • Hollywood Rip Ride Rockit
  • Revenge of the Mummy
  • Despicable Me Minion Mayhem
  • Race Through New York Starring Jimmy Fallon


It’s a universe of action and excitement – and it’s all yours!

Universal’s Islands of Adventure™

As an added bonus to this year’s event starting at 6:00 pm your wristband will grant you free non-exclusive entry to Universal’s Islands of Adventure theme park –  right next to Universal Studios – so make plans to arrive early and stop by before the official party begins.


Take an unforgettable journey through the uniquely themed islands of Universal’s Islands of Adventure, where the world’s most cutting-edge rides, shows and interactive attractions bring your favorite stories, myths, cartoons, comic book heroes and children’s tales to life.


Shuttles to the Customer Appreciation Event run from the regular hotel shuttle stops starting at 7:00 pm. If you are planning to go to Islands of Adventure before the shuttle begins taxi service is available from your hotel.


Shuttle Schedule

Shuttle Map

Thank you to our Premier Sponsor:

Cisco would like to thank the following Diamond Sponsors: