CiscoLive.com/emea can be accessed with the same username and password you use on Cisco.com. If you do not have a Cisco OneIdentity account you can create one when you register for Cisco Live.
If you previously had a ciscolive.com login but used a different email to register for Cisco OneIdentity, contact email@example.com to have your accounts connected (after you have completed registration for the event).
How do I register for the event if I do not have a Cisco OneIdentity account?
How do I activate my new account?
When I try to log in, I am told that “one or part of your credentials do not match our records”. What reasons can cause this?
If I suspect my account is locked or suspended, who do I contact?
You can email support at firstname.lastname@example.org.
Will my current Cisco Live username and password still work?
No, Cisco Live credentials will no longer work on ciscolive.com/emea. When you click ‘Login’ on the top navigation or in the local navigation on the Content Catalog, you must log in with your Cisco OneIdentity username and password.
Can the email address tied to my account use special characters?
Yes. You may use any of these ASCII characters in front of the @ sign in your email.
For the domain part of the email address, anything after the @ symbol accepts these characters:
I created a new account and the site said it sent me an email to activate my account but I did not receive it. What should I do?
Check your spam or junk mail folder to see if it was sent there. If you did not receive the email, contact support at email@example.com.
I already have a Cisco OneIdentity account. Can I just login?
Yes, you can use that to log in.
I don’t have a Cisco OneIdentity account. How do I create one?
Click on the ‘Login’ link on ciscolive.com/emea from the top navigation and then click the ‘Create Account’ link.
Will my event credentials work on ciscolive.com/global?
Yes, your Cisco OneIdentity username and password will also work to access on-demand content.
Updating your Cisco OneIdentity profile
Some personal information can only be edited by updating your Cisco OneIdentity profile. You will need to log back in to Cisco Live for your OneIdentity edits to appear. Choose the one of the following links to edit your information:
I’ve forgotten my password. Where can I reset it?
What are the password requirements that I should follow to create strong passwords?
Where can I add my mobile number so I can receive forgot password notifications?
To add a mobile phone number, you will need to edit your Cisco OneIdentity account profile. From here, you will be able to set up a recovery phone number within the security settings tab. Choose the one of the following links to edit your information:
I clicked the link for a password reset but did not receive the email. What should I do?
There are different reasons for not receiving the email.
I need my “Forgot Password” email resent to me. How can I do that?